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#531985 08/07/12 04:26 PM
Joined: Aug 2012
Posts: 1
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Joined: Aug 2012
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Polycom Sound Station 2W. Voice Quality of the Line is bad according to most callers we call. I went through Charging the Battery, Changing to 3 different phone lines. Testing the MICS. It had good quality 1 month AGO and now it seems the Voice Quality is getting worse. I spoke with Tech support about MICs failing and they said the sound was fine. Can anyone help figure out why some calls are fine and others you cannot hear and it sounds like your in a can. https://sundance-communications.com/forum/images/icons/default/cool.gif

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Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
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Joined: Aug 2002
Posts: 2,608
The W indicates wireless ..... it could be interference from a wireless router or something along those lines.

What have you changed since you started having trouble?


Moderated by  hitechcomm 

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