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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
How many calls have you gotten in your career... Good point Larry. We just had another one of those last week and due to the confusion of the customer, we actually dispatched a tech. Your response to this is going into my playbook an SBX enhancement to the feature.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Nov 2004
Posts: 1,582 Likes: 1
Moderator-ESI - Executone
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Moderator-ESI - Executone
Joined: Nov 2004
Posts: 1,582 Likes: 1 |
Yea, Stuff happens, But. I just 'Thought' it would be Nice to have a 1 Touch operation.( Like Other phone systems from 20 or so Years ago. ) :rofl:
I can see the light at the end of the tunnel..
Retirement 2019 ( It has happened )
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
I actually think the way the night service works on the SBX is better than the XTS. The auto function caused a lot of confusion when trying to override it. The SBX lets you override anytime you want to not just before the mode changes. The one thing I wish is that when the attendant presses dnd, the mode choices displayed on the phone.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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