atcomsystems.ca/forum Forums Other TDM Phone Systems Vertical Telephones & Systems SBX Idea

I was thinking that since there is such a learning curve with this system that maybe in the "installers" section of this site there could be a place to upload / download sample databases that we can actually use to speed up the installation process. For example, a file that has a system set up for pri with general ringing to operator and outbound dialing, or a system set up for call accounting, ect. We could have a smorgasbord of options.

With all the different technicians on this site and applications we run into, it would be nice to simply upload and tweak as opposed to start from scratch, bang your head, and scream. Just an idea. I'm sure there's a reason this won't work.

Don, I sent you a PM with a few of my ideas. But to the disappointment of our general forum members, I think this topic is an installers level discussion because it will include detailed programming information beyond the scope of the general audience.

Good ideas guys, but how does a tech like me that uses this site often get to the installer level ??

Again Thanks Gary S.

WE Are Penn State

See the first pinned topic in the "General" category.

Dave, I like the cheat sheet you sent me, but as I stated in my pm to you, I really think an upload/download section would be helpful. Heck,
the more I think about it, we could post our application, have an SBX guru set it up and send the file. I sure wouldn't have a problem paying a "programmers fee" for this. It's an opportunity for additional income on slow days for the technician doing the setup. Maybe I'm crazy, but I think there is something here to make it easy on everyone, we just need to figure out the details.

Its funny you should mention this. I suppose I have never really considered paying anyone for something I am supposed to know how to do. However, I recently found out that several Avaya business partners outsource some of their system setup and programming because they don't have enough staff, or don't want the headache. Either way, it might be something that works. I do see one issue. As far as I know the SBX doesn't have an offline programming function, so you have to be connected to an SBX to program. And I think you have to have the right card configuration to duplicate the database, so that might be an issue here.

And that is a serious handicap. I have a recent out-of-town SBX install with 40 phones that is asking for a few creative programming applications. Because I am not confident how certain settings behave and/or interact, I hope to load their database into my spare 3x8 KSU for the purpose of testing the applications. But the customer has the 48 station expansion configuration with many DSS units and I only have the basic 3x8 KSU with 8 phones. I will only connect 24 button digital phones to the matching ports on the basic KSU. All other ports or devices, I trust, will simply be seen as out of service.

I hope:
1. That my basic SBX will accept the customer's database
2. That my 3x8 changes can be uploaded back into the customer's 12x48 system.
3. That there are no errors due to the different system configurations.

I don't think you'll have any issues Dave. And the SBX does have an offline programming tool.

Personally, I would want to test it on the bench system anyway.

I was unsure of the offline programming tool, but it is there? Thats kind of makes sense due to the fact that it runs a proprietary program and not a web interface.

sbx does have an offline pgming program, be aware it is nothing at all like the interface when one is connected to the sbx directly however