atcomsystems.ca/forum Forums Other TDM Phone Systems Vertical Telephones & Systems SBX Basic Programming?

OK, so, I've been playing around with this system in the office and You Guy's have answered just about all my questions, so, I have another:

I know How to program the system, But, NOT what? does anybody have any " program Sheets" = Database input info set-up somewhere on maybe an Excel spreadsheet to make it Easier to write down what the customer is looking to do, and then input the info? OR: Am I making a bigger Deal out of this than need be? I know there are the 2 basic " templates" that can be set-up and then customize from there, But, I was just wondering If there was certain Steps...?

Brian, I thought that you'd never ask. I was hoping for the same thing.

Has anyone done a translation between the 'PGM' codes on the SBX and the 'Flash' codes on the STS/XTS, etc. yet? Man, that sure would be nice to have.

I got excited when Vertical came up with a look-alike program to help us through the transition, but I've never trusted, nor had much interest in their GUI offerings.

Bump :confused:

It would be nice to have if there was a correlation. Some things are done in entirely different ways. That is why I only use the Admin software, but I can put this together if you really want it!

station programming flash 50-trans/pgm 113
CO ringing flash 40-trans/pgm 144
Station Groups flash 30 plus button or group number (ucd) SBX -trans/pgm 620 to 629
ran announcements flash 62-tans/pgm 191
time date flash 10-trans/pgm 178
MOH n/a trans/pgm 142
MOH type n/a trans/pgm 171
HTP options button or switch -trans/pgm 12


There are a bunch more. Just having the flash codes is not enough...the feature are activated with different flex keys. There is not much correlation. Its like driving a British car on American Road or worse yet vice versa.

well, I never had the pleasure to work on STS/XTS, But, Back in the 80's...Executone had a system called an Encore CX( that was made by Vodavi ) that used very similar " flash " " Trans/Pgm " combo's "flex-key" Etc.

I still have the "tear-proof" handy Pocket sized Programming guide.

I think That is what I'm looking for with the SBX( I guess I can only Dream)

Have you looked at the quick start guide?

I simply upload a database template and go from there.

well, that's what I said, I know about the 2 templates...But...then what? I'm starting to get a bad feeling about this sbx....

Why are you getting a bad feeling? The system is okay once you play with it. Have you played with it at the shop?

I'm not talking about Vertical's template, although that may be a good start, I'm talking about our own template.

It's like any other system, you find out what phones the customer wants to ring, what they want restricted, etc... Not trying to be a smart-alec, maybe I just don't understand exactly what you want.

The two templates didn't cut it for us...however after 3.5 came out we had it where we could blow through the install using SBX Admin program in fairly fast time after a couple of installs. Personally I think it runs circles around the DX120 except for the voice mail. It is still very limited compared to what the Key Voice integration could do. Now it's just roll down the menu....system attributes, stations, co lines, voice mail/CCR. If you are trying to program through the telephone you are a glutten for punishment.

Personally i like the sbx. we are a small business and like to sell the 25 phone and under systems.get in and out in a day or 2. ive done around a dozen sbx and had no problems. the v/m could be better and i think vertical is working on that. recently ive installed 3 systems with pri and it is very easy to set up. ive not ever had a problem with notify to cellphone (lucky i guess). next week i will be networking 2 systems w/pri on an mpls, ill post with any trouble i have. by the way i love this forum.

The Encore CX programming was the same general structure as almost all the Vodavi/LG systems ever made. It is cumbersome though to try to keep corolating that structure to the SBX. Such efforts only serve to confuse me when I try to apply Vodavi models to Avaya, Toshiba systems, etc.

As far as templates go, I am still trying to decide on my own SBX template when we now have the 16 port cards and EKSU. Perhaps several templates are going to be requred.

OK, so, You guy's make your own template...anybody want to email it?

I guess what I'm feeling bad about, is, I'm reading all the negative comments about what Doesn't work etc.

I try to mess with the one in the office every other day or so an hour here and there, we do have our 1st Install coming up soon, I just don't want to look Stupid...

You won't look stupid as much as you will feel stupid!

Some hints.

Auto Attendant is a disa function not a co line ringing function. You can ring to a greeting but that is all you will get. In order to have a CCR you have to assign the greeting in DISA and then the same number CCR comes into effect.

Don't try this thru the phone...I am telling you stick with the PC admin program.

Thanks, Derrick :p

I'll be glad to. PM me with your email addy.

nfc, pm sent.

Not following you on this... I have installed only two SBX systems, so not the expert, but both are answered by the CCR and I don't remember having to mess with anything DISA, so please explain.

We have about a half dozen of the SBX systems in service. Its ok, programming is to my mind a bit cumbersome and honestly, except for the simplest of things, programming using a phone is an exercise in futility. The pc admin is not so bad once you get the hang of it. We have been installing the XTS/STS since they both came out and there is simply, to my mind no systems that were easier to program and that includes using flash programming on a telephone set. The SBX doesnt come close to the ease and flexibility of these other systems but Vertical has made their decision. The SBX for us is a niche product, a small simple key system. I would never deploy a T1 nor would I ever network these systems. The XTS is going bye bye end of year so I doubt that I would sell anymore to my customers. We had a great ride with Vodavi, Vertical clearly has another vision.

Why can't they integrate the speed dial editor into pc admin! :bang:

Z-Man, as you know you don't use ring assignment to send co calls to a CCR. You use the update tool (you get to that by right clicking a co line) and then you choose day and or night message number. This is a DISA function even if it doesn't say so.

I was just playing with that, If you add the path it works...