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Joined: Sep 2008
Posts: 102
Member
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Member
Joined: Sep 2008
Posts: 102 |
Speakerphone to speakerphone never works good, one party needs to pic up h/set. I've not had any complaints on the speakerphone but i've noticed customer commenting on sbx phones being bigger(wider) than their old phones. Maybe its not everyone but a few having trouble, phones sitting at a different angle or closer to pc speakers etc. I've had toshiba phones were an entire batch of phones had issues.
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Joined: Aug 2004
Posts: 9,168 Likes: 17
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Admin
Joined: Aug 2004
Posts: 9,168 Likes: 17 |
Originally posted by sonny88: I implemented the settings in our recent 2 install sites.
Site 1: didn't work according to user although I haven't tested it yet by myself...pending on-site testing.
Site 2: initially worked yesterday but I just got a call now and they were telling me it's not working again.
Any other suggestions... Many Thanks. Sonny Check the speakerphone volume setting..I'll bet they jacked it back up to max.
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Joined: Nov 2010
Posts: 144
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Member
Joined: Nov 2010
Posts: 144 |
hi there,
just letting you know that the suggested best settings both worked with our recent 2 sites although it also involves managing the clients in terms of expectations with using the speaker phones...like moving the phone closer to user in some cases.
sorry for the late reply...just making sure both of them have accepted how the sbx speaker phone works.
now, i'm planning to modify config accordingly before even installing any new sbx's to minimize complaints about the speaker phone.
thanks again to all for your inputs.
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Joined: Mar 2008
Posts: 166
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Member
Joined: Mar 2008
Posts: 166 |
I have noticed that the older SBX speaker phones work better and sound better than the newer ones.
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Joined: Aug 2004
Posts: 105
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Member
Joined: Aug 2004
Posts: 105 |
I've had the same issues. I have played with the volume settings and that kinda worked. I usually tell the customer to reduce speakerphone volume a bit and adjust the co volume so they're happy.
I was originally told they were a full duplex but found out they're a half duplex.
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