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Joined: May 2010
Posts: 5
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Joined: May 2010
Posts: 5 |
Looking for some phone support on the Vertical SBX 320. I'm having some program problems.Can anyone help? Please let me know, [email protected]
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
What kind of problems? Is this a brand new install? What is your level of comfort on these? Have you installed any before? They can be a little confusing putting all the pieces together for the first few times. Vertical has Webinars that can be a great help. Have you taken any?
- Dave S. -
You can never appease your ideologue opponents.
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Joined: May 2010
Posts: 5
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Member
Joined: May 2010
Posts: 5 |
Thanks Dave
This system is two years old. I work for my brother and take care of his computers/phone system. I got the manuals and program using the PC at station #100.Eight phones and only rings in at station #100. What they (women) wanted was to have station #100,#104 ring with option to answer the call at any station. I did this put, when incoming call was not answered in time,the auto answer at station #1 would not answer with message.
I'm trying to go through the Webinars, hace not yet.
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Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
Joined: Feb 2009
Posts: 3,136 |
Ted, Care to chime in again? (or Larry, or...) I still tend to reference the manual which takes time. Some of you guys seem have it off the top of your head.
- Dave S. -
You can never appease your ideologue opponents.
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Joined: Aug 2003
Posts: 5,154 Likes: 2
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 2 |
Use a hunt group or set preset call forward for the CO lines.
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Joined: Sep 2006
Posts: 276 Likes: 1
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Member
Joined: Sep 2006
Posts: 276 Likes: 1 |
Sorry, Haven't been here for a bit. Larry's got it right from what I can see. As far as knowledge, I'm just learning this thing also. I think I know and then have to go back to the manual. But it does tend to grow on you.
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Joined: May 2010
Posts: 5
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Member
Joined: May 2010
Posts: 5 |
Thank you all for the replies. I was able to get it fixed.
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