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Joined: Dec 2008
Posts: 47
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Joined: Dec 2008
Posts: 47 |
I have a potential customer that is looking for some Maintence on thier's I really dont know anything about it. What should i do? i really did not know wheather this was the right place to start but...
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Joined: Dec 2004
Posts: 5,722
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Joined: Dec 2004
Posts: 5,722 |
Welcome, J&J. In over thirty years I've seen exactly ONE ! Hang in here and someone will get with you.
Ken ---------
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Joined: Dec 2008
Posts: 47
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Joined: Dec 2008
Posts: 47 |
Thank you, I will patiently wait.
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Joined: Dec 2008
Posts: 47
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Joined: Dec 2008
Posts: 47 |
Can someone please Help me?
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Joined: Mar 2001
Posts: 3,268
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Joined: Mar 2001
Posts: 3,268 |
Well, I'd love to help---but I don't know anything about a 3Com NBX 100---although I'm sitting here with a two cabinet NBX with about 40 phones that I picked up over two years ago. I have all the books and a few CDs---. I'm in contact with a local IT guy who is taking care of one, and one of these days he's going to purchase some of this stuff from me, but in the meantime---it just sits here. If you really want to maintain one, make sure that's what you want to do before you invest a lot of time and effort into one.
Hope you get some action here one of these days....
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Joined: Oct 2006
Posts: 85
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Joined: Oct 2006
Posts: 85 |
I have lots of experience with these what is the issue that you have? I can probably walk you through it.
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Joined: Jun 2001
Posts: 3,199 Likes: 2
Administrator
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Administrator
Joined: Jun 2001
Posts: 3,199 Likes: 2 |
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Joined: Oct 2012
Posts: 6
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Joined: Oct 2012
Posts: 6 |
Why don´t you tell your potential customer sincerely that you cannot solve his/her problem? I think that gives him a better impression about your work ethics than trying to fix it with half-knowledge.
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Joined: Aug 2002
Posts: 2,608
Moderator-ESI, Shoretel
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Moderator-ESI, Shoretel
Joined: Aug 2002
Posts: 2,608 |
Why don´t you tell your potential customer sincerely that you cannot solve his/her problem? I think that gives him a better impression about your work ethics than trying to fix it with half-knowledge. it was 9 months ago so i am guessing your advice was a wee tad late ... but spot on
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