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#525408 02/03/10 04:24 AM
Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,734
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I finally installed the G1E yesterday and the client is ecstatic!

She loved her Nortel system, but after 6 1/2 years wanted something different. She loves the built in "AA", Fax Detection and many of the other features from this TransTel system.

Thanks to Merritt from the board and to Joe and Lloyd from TransTel for helping me keep this client.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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#525409 02/03/10 11:43 PM
Joined: Sep 2005
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Admin
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Joined: Sep 2005
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Great to hear Dave now you have about 10 million more Nortels to replace. laugh


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
#525410 02/04/10 01:57 AM
Joined: Nov 2008
Posts: 12
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Posts: 12
Thank you Dave for working with us and letting us know about the differences in the older central offices regarding caller id........i.e Stentor vs. Bellcore.

We have other new dealers coming on board in Canada and I sispect we will encounter this again and now we are prepared.

Thanks again for your help and support and we are delighted to learn you have a happy customer!

That's what we are all here for!

#525411 02/07/10 02:12 AM
Joined: Nov 2006
Posts: 704
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Posts: 704
HI! There , Dave , i am interested in learning more on the Transtel , i am basically just a 1 man Interconnect with subs. i use when i need them , i still service alot of different systems but i am always wanting to have a cost effective option. I am also in Canada. Just wondering if the system is easy to learn and program and becoming a reseller if it is not to hard with the shipping etc. I believe there is not a distributor in Canada. Any comments welcome. Brett laugh

#525412 02/07/10 02:58 AM
Joined: Jun 2006
Posts: 8,734
Likes: 6
Moderator-Nortel, Computers, General
*****
Moderator-Nortel, Computers, General
*****
Joined: Jun 2006
Posts: 8,734
Likes: 6
It's not as easy as Nortel to program, but with practice you'll start remembering the needed skills. Contact Merritt (metalcom) or TransTel directly for any needed info.


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#525413 02/07/10 03:45 AM
Joined: Nov 2006
Posts: 704
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Thanks Dave, Looks like it is similar to Nec programming wise.

Joined: May 2002
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Moderator-Avaya, Polycom
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Moderator-Avaya, Polycom
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Joined: May 2002
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What type of training do they offer.

Joined: Sep 2005
Posts: 9,288
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Joined: Sep 2005
Posts: 9,288
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Not much training offered or needed. All support material is available and tech support will walk you through problems. You can go to Florida but no remote or web classes yet.


Merritt

Business Telephones & Equipment + Commercial Audio/Video Products
Commercial Communications . . . Turner, Maine
If it was built after 1980 don't expect it to work right.
Joined: May 2002
Posts: 17,726
Likes: 19
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I've only put in one, but had no real big trouble and a couple things I couldn't figure out their support was great, so was Merritt's help.


Retired phone dude
Joined: Jun 2006
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Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
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Joined: Jun 2006
Posts: 8,734
Likes: 6
Same here...


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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