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Joined: Jun 2004
Posts: 80
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Joined: Jun 2004
Posts: 80 |
Ihave 2 X16's installed in verizons area. I have no caller id on either system. one is ver.1 and the other is ver.2. caller id is turned on. It works great on my voip line. is any one else having this problem? Verizon did activate caller id
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Joined: Jun 2006
Posts: 8,734 Likes: 4
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,734 Likes: 4 |
Originally posted by john93035:
...Verizon did activate caller id Did you actually verify this ahead of the system? You can't take their word for it...
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Dec 2004
Posts: 5,722
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Joined: Dec 2004
Posts: 5,722 |
Amen, Brother Dave..... :thumb:
Ken
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Joined: Jan 2005
Posts: 15,382 Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
Joined: Jan 2005
Posts: 15,382 Likes: 13 |
Verizon (A.K.A. GTE in SoCal?). I wouldn't bank on it being there. Have you listened on the lines with a butt set to see if the data burst is coming through after the first ring?
Ed Vaughn, MBSWWYPBX
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Joined: Jun 2004
Posts: 80
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Joined: Jun 2004
Posts: 80 |
yes i hooked up a single line phone and caller id works. in the other system ver. 2 caller id has worked 4 times in the last day. i did not check it with my butt set.
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Joined: May 2002
Posts: 17,725 Likes: 18
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Joined: May 2002
Posts: 17,725 Likes: 18 |
Does your power source have a good 3rd prong ground?
Retired phone dude
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Joined: Jun 2006
Posts: 8,734 Likes: 4
Moderator-Nortel, Computers, General
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Moderator-Nortel, Computers, General
Joined: Jun 2006
Posts: 8,734 Likes: 4 |
You might want to leave a SLT prior to the system AND install a temporary system set there as well just to compare results. It is possible that you have two defective KSU's but unlikely.
Is this issue system wide or just 1 phone for the R2?
You are aware that CLID is set individually on R2 per phone?
I have both a R1 & R2 here that I'm "playing" with with no issues whatsoever (& CLID is slightly different up here in Bell canada territory so we found out).
Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
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Joined: Sep 2005
Posts: 9,287 Likes: 8
Admin
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Admin
Joined: Sep 2005
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Is there an alarm panel? I have found alarm modem block the CID at times.
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Joined: Jun 2004
Posts: 80
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Member
Joined: Jun 2004
Posts: 80 |
no alarm panel and the problem seems to be system wide. and i assume that the ground is good never checked that. verizon is comming out to check rhe lines monday we will see what they say, but i allresdy know the answer ( not on our end)
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Joined: May 2002
Posts: 17,725 Likes: 18
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Joined: May 2002
Posts: 17,725 Likes: 18 |
I do know from experience that the lack of or poor ground will cause the CID to act flakey.
Retired phone dude
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