Most common feature code can be found on:
- Page 96 of the User Guide - Display
- Page 76 of the User Guide - Non-Display
- pages 4-14 to 4-23 in the installation manual
Usually I set up Preset Forward to Voice Mail as:
Call Type: CO Ring
Call Status: Busy, DND, No Answer
Service Mode: Day, Night
This allows the end user to sit at their desk and either:
- Answer their phone and the call does not go to VM
- Let their phone ring for a set period of time and either answer the call or let it forward to VM.
- Press the DND button and all calls are forwarded to their VM box.
And as a side note there is also Answer Machine Emulation (Call Handling - Category 4) This allows the the caller at their desk to listen to the message being left in their mailbox and the option to intercept the call. (the timer for this is set is Category 3)
Let me know if you need the User Guides