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Well I don't necessarily thingkthat it came from discussions on this board, I was simply stating that it was discussed here! But I do know that ESI now has a "BETA" National Accounts Program that will be announced at the rollout.
I don't have all of the details but what I've seen looks pretty promising.
Don't get me wrong, I like the ease at which you can put the system into Holiday mode. I would like to believe that it wouldn't be that difficult to incorporate a date driven schedule that you could pre-record the greetings for the upcoming year and then pardon the phrase "Set It and Forget It!". For the holidays that are day driven like Thanksgiving, you just change the date each year to reflect the new day. :dance:
I don't know anything about ESI but I'm trying to learn. Samsung has both the daylight time and holiday as a schedule. You just set the dates much like an Excel spreadsheet. If they can do it then ?????. This meeting would be a good time to bring it up. Talk to Dave Gantt when your there. He knows both systems.
If any company has been re-inventing itself and advancing the product, ESI would have to be one of the most agressive. Remember that not that long ago the DSP controlled "all-in-one" system was revolutionary. And, with last years roll out of the 600 and the complete overhaul of the platform, these guys just keeping thinking up more and more. How many other systems has the presence management that auotmatically does payroll and logs you into your "in" status when you come to the front door? Think about how much R&D goes into a product, then all of the phases before release - not to mention the beta before launch. Toshiba took over 12 years before they changed the phone. ESI has taken a very small business system that was extremely simple to install, maintain and use, and has expanded the basic platform into one that is now competition for every other "player" (in the under 200 market). No other company can match the tech support. What other telecom company are you able to call and speak with the COO and or the CEO directly? I have been an authorized dealer on over 10 major product lines (still am on three), but I sell ESI as my main because no one can match the company for the above reasons. If there is a better product that has the same support, please tell me.
Trust me breeze there's not a better product out there I have been a dealer for over 1 year and I love the product and every factor from sales to tech support. I think the tech support is the best of all. I use to sell Tshiba but when I met ESI I went solely Esi and I never looked back. The resellers and the product are great. I have never met a better bounch of dealers any where in the world than I have met here on the board and through ESI sales dept. Keep up the good work resellers and Esi are great.
Amen Matthew! Your post is exactly why we started selling ESI. They are strong and getting stronger! AND wait to you see the new products (we've beta'ed a few) at teh rollout! I also talked with Dick Martin last week (like you said, where else can you call and speak directly to the execs?) and he said that another thing to look for at the rollout is that they know that they need to be more aggressive on Ip products, so ESI is going to make some aggressive changes to IP pricing!
BTW, we'll have to find a way to make sure we get a chance to meet on Thursday PM !
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