atcomsystems.ca/forum Forums General Request a Telephone Technician Wiring Vendor Needed/Cost of Wiring

Sorry, seems I was writing while you posted. It does point out what I was saying though, techs that know what they are doing are hard to find. When you do reward them with your loyalty.

-Hal

I do appreciate everyones assistance.

I'm feeling a little under attack here as I though I would use this site to hire someone to wire for my company.

My job is to find quality work yet keep costs down. Some companies do have to ask the price... that's just part of the business world. I am the switchboard operator, Telecom Administrator and I choose wiring vendors and dialtone vendors. I can't afford to pay someone while they go to lunch. I also am not going to pay for 6 hours of labor when I owe 4. Plus if I had a good tech. I would have paid for 2. I'll pay whatever it takes to get the job done correctly. If a tech. had a mess and needed more time, that's not a problem for me. But I also want to feel comfortable with the vendor.

Our customers feel the same about our company. If we don't treat them well or if we make a bad product, they will go shopping for someone else. His company knows how I feel about him. I'm sure they'll understand when I release them.

My point of mentioning this wiring guy wasn't because I want to nickel and dime him. He just isn't good at the job. I neglected to mention that he has left after doing work only to have left other ports out of service, causing me to call him back in again. He over billed me, maybe by accident or maybe not I called him on it and he corrected it. I have had no issues with any other wiring vendor in the past.

My post was to simply find out if 75.00 is reasonable in all of your eyes and if someone out there is in my area and wants to take on a new company.

That point was taken off track with nickel and diming and work ethic. Apparently no one is in my area that I can hire so I will look elsewhere.

Thank you. Rhonda

Yes, $75/hour is reasonable. $45/hour is way to low. It's been years since we charged that amount.

Look at the cost of other trades in your area. How much does the plumber charge?

We've all seen shoddy work from cable guys. Good luck on finding someone!

$75.00 is reasonable, 4 to 6 hours to install one jack is debatable, like the others said, there's not enough info to know why it took so long. If I see I'm going to have a problem with a cable pull, I'll let the customer know up front. Saves the wear & tear on my nerves, I don't have to duck when I hand 'em the bill.
Vern

That point was taken off track with nickel and diming and work ethic.

Rhonda, sorry if I ruffled your feathers with a pet peeve of mine. I'm not suggesting that you or your company fit this description, it's just that the question about $75 hour set me off. Again, nothing personal.

We are a company that always tries to give our customers 110%. I always get insulted when customers, especially those who have been with us for years, nickel and dime. I realize the need to control costs, but when a company spends a total of less than a couple of thousand dollars per year on our services yet their executives have summer homes, yacts and luxury cars I really don't want to hear that you can't afford to pay us what we are worth.

-Hal

$75 Per Hour is Cheap!!

$90-$150 per hour is average in the Chicagoland area.


Rick

The reason for my leaving was that the guy who did good wiring for me was too busy to come so his company sent a guy who knows very little about telecom wiring. He would inadvertantely take other ports out of service, pull wires off the block and put people out of service which I would know about until he was out the door. I discussed this with my good wiring guy and he fully understood as he has been put on large out of the area jobs and just can't get here. He is actually going to come in today and show my new wiring company all the wiring runs and things he had a hard time trying to figure out. Now that's a great wiring guy!! I'd never leave him, no matter what the cost as he did good work.

As for watching costs, we have to. We're under new owners and they are cutting staff right now. I could go out the door today for all I know. Anything I can do to save money on my end is my job. I fight with dialtone vendors for cost, not wiring companies.

I just want someone who can wire that I don't have to worry about. I've hired a new company and I assume they'll be with me for many years to come.

And just so you know, we (customers) do appreciate your (wiring staff) hard work. We know you have to crawl around all over in our buildings, in places we'd never imagine going. I've seen my guys come upstairs full of dirt and years of gook within an hour of starting. Please don't tell me that I expect the world for nothing. I am at my companies beck & call all day, go home mentally exhausted and you wouldn't believe how little money I get for that. We're all just trying to make a paycheck and maybe enjoy a little bit of our day.

Happy Friday!

Okay, Here is my list, see if $75 per hour is too much?
Rhonda, this is not targeted toward you, just anyone who thinks this is much.

A good service tech/ installer small business owner needs.

A Van- $25000.00 Average

Van Insurance - $600 per year

Tools - $500- $5000 average

Gas - $2.50 Per gallon

Laptop- $1200

Business Insurance- $900.00 Per year

Accountant to process monthly paperwork- $150 per month- Optional

All Business Forms, Invoices,Business Cards,
Envelopes, Stamps,$$ Hundreds per year

Vehicle Plates, Maintenance,etc. $$Varies

Fresh Parts, Inventory $$$Thousands

Cell Phone $$$

Business Lines $$

Training on new technology/Systems $3000 last year alone

Get this today was trying to get Family health insurance for 4 members, 1 diabetic
$2500.00 per month.

Hundreds of Customers that always want free advice, and how to prog. info.,
And will once every few months throw a service call your way

I have been in this line of work for almost 22 yrs.
Running my own business for 3 years.
Some Companies, I won't metion names, want
$750.00 min on a Nortel service call.

And a Good tech, charging $75.00 per hour hears that is -- Too much!!

A few weeks ago had a dishwasher minor repair, and was charged $100 labor for 15 min.

Sorry, Had to vent!!

I could go on and on.

Have a great Day!!

Rick

VAN INSURANCE $600.00..........

IM PACKING MY BAGS AND MOVING OUT TOWARD YOU.......

Mitch,

That was with my home and two other vehicles on the same policy.
But still, all the other expenses, not to mention Sub help, parking, man the list goes on, I don't know how, wihtout the Lords help,
I could have made it this long.

Time to increase my rates.