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Joined: Oct 2004
Posts: 195
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Joined: Oct 2004
Posts: 195 |
Ok for the VM error log and the system restart ,look in the VM activity and user log if no events then default the VM.
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Joined: Feb 2008
Posts: 326
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OP
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Joined: Feb 2008
Posts: 326 |
Its just wierd that the voicemail has the "notice {date} system maintenance - twice a day for months, then the logs stop. For no aparent reason. Then 45 days later the system kills all the sets.
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: Oct 2004
Posts: 195
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Member
Joined: Oct 2004
Posts: 195 |
So, only defaulting VM and all your OS “neat†reboots and killig sets, will stops !!!.Keep going.
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Joined: Feb 2008
Posts: 326
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OP
Member
Joined: Feb 2008
Posts: 326 |
So its looking more and more like software. The 2nd customer (the car dealership) had 2 reboots before i could get to them. I had made a copy of the software card on 404a before i upgraded them to 4.22. I put that card back in their system, and its been running flawlessly almost a week. Thinking i'm going to take a brand new 4.22 s/w card and build their customer database from scratch including vmail - which begs, perhaps there's an issue with the Vmail folder from 4.04a and the new 4.22 software? there is a version difference in voicemail from 4.04a to 4.22...
~ Marty Sometimes there ARE ghosts in the machine. I use MSN Live, ask me for the addy if you want. Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience http://www.vernontelecom.com
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Joined: Mar 2007
Posts: 91 Likes: 1
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Joined: Mar 2007
Posts: 91 Likes: 1 |
I had a similar issue on a 7400 when I upgraded to 4.14k. System would restart once a week at around the same time every week. I originally thought it was an external issue (power) but proved the power was ok.
I thought something was corrupted during the upgrade or when I had moved some cards around (an 16SLIMW would lose dial tone in 1 slot only, main cabinet, swapped cards around and the issue stayed with the slot).
I did a backup using OIT.
Defaulted system by setting MP40 Memory Backup switch to Off.
Rebooted with MP40 Memory Backup switch On.
Did another backup to a temporary file with the defaulted data using OIT.
Restored the original database using OIT.
Did another reboot.
I was going to then program up the temporary database to match the existing but since I've done the previous operation, the system has been stable AND the 16SLIMW in the bad slot still has dial tone.
This was back in August. I've since upgraded to 4.22 with no issues.
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