web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Page 3 of 5 1 2 3 4 5
Joined: May 2010
Posts: 29
Member
Member
Offline
Joined: May 2010
Posts: 29
So AT&T kind of screwed me over?

Atcom VoIP Phones
VoIP Demo

Best VoIP Phones Canada


Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.

Joined: Dec 2002
Posts: 9,427
Likes: 1
Member
*****
Member
*****
Joined: Dec 2002
Posts: 9,427
Likes: 1
Ok I think I figured it out.
The top NID is/was for the T1.
The bottom NID is for POTS.
Are they sending your T1 through that NID now? If so where is the smartjack?
You need to have a smartjack and card SOMEWHERE...
You had the blue cable connected to two pairs on the POTS NID...


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
Joined: May 2010
Posts: 29
Member
Member
Offline
Joined: May 2010
Posts: 29
They have me wired in slots 1 and 2 in the bigger POTS box for the T1. The Smart jack in in the small boxes door and it appears to be inaccessible to me. Its screwed down.

Currently I have white/blue and blue in slot 1 and white green and green in slot 2. Adtran says pins 1 and 2 (white/orange and orange wires) should be used for RX which I tried but it won't work.

Joined: Dec 2002
Posts: 9,427
Likes: 1
Member
*****
Member
*****
Joined: Dec 2002
Posts: 9,427
Likes: 1
you need to have a smartjack somewhere...
i feel like something has not been installed by your provider.


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
Joined: May 2010
Posts: 29
Member
Member
Offline
Joined: May 2010
Posts: 29
The smartjack is physically in the small box in the door of it. Once the box is opened its in the door's box. Old pictures but this is sort of how it appears when AT&T opens it.

Here it is when opened

https://www.dslreports.com/r0/download/333272~8e25a0416198744ee06d052d7ece5c39/DSC03448Large.JPG

Here it is when its closed.

https://www.dslreports.com/r0/download/333273~6f9daa15cbc4ecaf3b0f6719af1f6c05/DSC03449Large.JPG

It uses some weird screw and I don't think AT&T wants me opening it.

Joined: Dec 2002
Posts: 9,427
Likes: 1
Member
*****
Member
*****
Joined: Dec 2002
Posts: 9,427
Likes: 1
Well no, they don't...I guess I would just wait for them to come out, but definitely let us know what happens.


Jeff Moss

Moss Communications
Computer Repair-Networking-Cabling
MBSWWYPBX, JGAE
Joined: May 2010
Posts: 29
Member
Member
Offline
Joined: May 2010
Posts: 29
My friend whose had T1's in the past said he's always connected to the smart jack directly and never gave it a thought. Wish I could...

Joined: May 2010
Posts: 29
Member
Member
Offline
Joined: May 2010
Posts: 29
Okay my new friends, the mystery deepens. The Blue Cat5 that is plugged into that small box and into Port 1 of 2 of circuit 1 is the cable that is the cable I have in my router. For some reason my Dad thought it was a different blue cable and that were were hard wiring it into the POTS. The POTS wire is actually a gray wire that is wired into the smart jack box and appears to be on the AT&T side that is locked out. Here is a picture of both boxes open. If you notice a wet box its because we forgot to close it last night and it rained. OOPS!

So tomorrow I will try a different Cat 5. If that still has errors in the line then it's either the gray cable where I have to access to the other end because AT&T has that part locked or its my router needing to be serviced.

https://i135.photobucket.com/albums/q135/Kamakzie/IMG_15341280x768.jpg

Joined: May 2002
Posts: 17,725
Likes: 18
Member
****
Member
****
Joined: May 2002
Posts: 17,725
Likes: 18
The way you have it should work if you have the other end wired correctly. Assuming as you said the blue cable goes to your router. Look at the 8 pin jack, with the clip down left to right are pins 1-8. Pins 1&2 and 4&5 whatever colors are on those pins need to be on the same pins on the other end.

The Gray one you have unplugged is if you'd hardwire instead of plugging into the jack.

If the w/or is on pins one and two on the NID end then that's what needs to be on pins one and two on the router end. Same with whatever color is on pins four and five. It should be that simple.


Retired phone dude
Joined: May 2010
Posts: 29
Member
Member
Offline
Joined: May 2010
Posts: 29
If I changed the wiring scheme on the gray cable it made it not work when connecting directly from the jack. Not sure why but it had a effect. Should I remove the wires that are hard wired or leave them connected? The gray one is in the POTS box.

Page 3 of 5 1 2 3 4 5

Moderated by  Silversam 

Link Copied to Clipboard
Newest Topics
SV9100 Yesterday's technology today...
by Carl Navarro - 09/19/24 08:29 AM
Vertical Summit transfer issue
by ljclives - 09/18/24 09:48 AM
Retired and ?
by John807 - 09/17/24 01:03 PM
Need hard reset of TD308
by Alan_G - 09/16/24 12:03 PM
Forum Statistics
Forums84
Topics94,396
Posts639,312
Members49,805
Most Online5,661
May 23rd, 2018
Newest Members
LukeE., BurleyTech, Kobusvant, irjeffb, ALEXKINGTHESUN
49,804 Registered Users
Top Posters(30 Days)
Toner 15
dexman 9
Seth W 8
teleco 6
pvj 5
Who's Online Now
1 members (Toner), 215 guests, and 147 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0