T-1 tester

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T-1 tester #259522 02/10/05 03:59 AM
Joined: Oct 2004 Posts: 180 annacat Member
annacat Member Joined: Oct 2004 Posts: 180	Wondering if anyone had recommendations on T-1/PRI testers. We are running into more issues with sites and it is difficult to get the CLEC and ILEC to fix in a timely manner (finger pointing). Meanwhile customers are upset and we are stuck in the middle. I have looked at the GL Communications unit (nice feature: it is an external box with card that goes into laptop) and the Acterna 2209 units (I see these units being used by CLECS) Most of the time we can look at the smartjack and see errors on the cable pairs (LP lights blink, etc) but at times there are dropped calls, echo, locked channels etc. where the T-1 is not down just acting strange that makes it hard to determine where problem lies (ILEC/CLEC/PBX) Thanks

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Re: T-1 tester #259523 02/10/05 04:55 AM
Joined: Jun 2004 Posts: 4,552 Visalia, CA, USA 5years&counting Moderator-Comdial, ESI, Voicemail, Cisco
5years&counting Moderator-Comdial, ESI, Voicemail, Cisco Joined: Jun 2004 Posts: 4,552 Visalia, CA, USA	I had asked a similar question. https://www.sundance-communications.com/forum/Forum8/HTML/000874.html

Re: T-1 tester #259524 02/10/05 06:04 AM
Joined: Apr 2004 Posts: 731 Columbus, Ohio BIGDOG3c Member
BIGDOG3c Member Joined: Apr 2004 Posts: 731 Columbus, Ohio	We use this. electrodata Its what SBC uses around here also. Easy to use and their tech. support will walk you through the setup everytime if needed! ------------------ WWW.THEBESTPHONESUPPORT.COM WWW.ABUGSEYEVIEW.COM BIGDOG3c PARALLEL TECHNOLOGIES INC. BIGDOG3c.COM (Amateur Photographer)

Re: T-1 tester #259525 02/10/05 07:01 AM
Joined: May 2002 Posts: 17,726 Likes: 19 Western Nebraska justbill Member
justbill Member Joined: May 2002 Posts: 17,726 Likes: 19 Western Nebraska	Although expensive I always liked the T-berd with the channel break out, that way you can check the T-1 and if needed channel signalling. I've only used a couple others and like the T-berd best. Bill Retired phone dude

Re: T-1 tester #259526 02/12/05 03:58 AM
Joined: Sep 2004 Posts: 4,214 Likes: 2 Chicago area, Illinois Coral Tech Member
Coral Tech Member Joined: Sep 2004 Posts: 4,214 Likes: 2 Chicago area, Illinois	Got one myself and I never use the damn thing anymore unless I plan on billing the telco for my time or are interfacing with a piece of equipment. Everything you need to kmopw anymore is built into the switches and the signaling. Just looking at the smart jack tells you everything you need to know most of the time. I especially love going and looking at the smart jack when the SBC wise asses tell me everything is fine and it's the PBX then I tell them, you do know your smartjack is still looped up don't you? Coral Tech www.pantelonline.com

Re: T-1 tester #259527 02/14/05 12:34 PM
Joined: Jul 2003 Posts: 1,132 Ann Arbor, MI johnp Member
johnp Member Joined: Jul 2003 Posts: 1,132 Ann Arbor, MI	Bill is right, get a T-Berd. It's not that we should have to tell the CO that the line coding has changed, or we are receiving bit errors. As we all know when they test, everything looks good, except the CPE. I have found that they customer will gladly pay the service charge for testing if it results in a quicker resolution to the trouble. John Support Our 9/11 First Responders Phone Booth Topic: Great song for a great cause http://www.fealgoodfoundation.com/

Re: T-1 tester #259528 02/15/05 10:25 AM
Joined: Dec 2004 Posts: 26 stanley,North Dakota USA drmm Member
drmm Member Joined: Dec 2004 Posts: 26 stanley,North Dakota USA	I have been using T-Com and a smaller Fluke Model and they have been really good metersin the office and the fluke in the field. Midstate Tel

Re: T-1 tester #259529 02/15/05 04:39 PM
Joined: Jan 2002 Posts: 2,328 Harlingen, TX jwooten Moderator-Comdial
jwooten Moderator-Comdial Joined: Jan 2002 Posts: 2,328 Harlingen, TX	OK now don't everyone laugh but I use a 50 cent rj45 wired in loopback!! Also carry a db15 loopback. Both have served me well over the years.

Re: T-1 tester #259530 02/16/05 06:27 AM
Joined: Jun 2004 Posts: 65 edmonds, wa, USA kingtel Member
kingtel Member Joined: Jun 2004 Posts: 65 edmonds, wa, USA	Agree with jwooten, I have also used this loopback method in a pinch.

Re: T-1 tester #259531 02/16/05 06:42 AM
Joined: May 2003 Posts: 1,362 PENSACOLA FLORIDA-U.S. JOHNYREB Member
JOHNYREB Member Joined: May 2003 Posts: 1,362 PENSACOLA FLORIDA-U.S.	First of all I can barely spell PRI, but we have started installing them over this year. What would a tester let me "look" at? I'm inclined to use the loopback, but I presume that will just tell me whether the circuit is good to the smartjack. What do you do for those issues where it's not an up or down issue but rather small quirks occuring. Out of the handful I've done I only have one occasional problem with a DID ringing the wrong hunt group. What tester would be best to really disect what is going on? ------------------ Note to our seriously past due customers: If you should die before your account is paid in full, please allow us to be pall bearers at your funeral. We've carried you this long, we'd kinda like to finish the job.