atcomsystems.ca/forum Forums Other TDM Phone Systems VoiceMail Systems and Programming DHS - Dispatch

Another Dispatch question. Would anymore know any reasons for the MWI to not work correctly. The Dispatch is setup with my DHS, and when looking in the regitry I see the entires for the #96 and #*96, however, anytime a user has a voicemail, the VM button does not light up!

Urgh!

How many ports is the Dispatch? there is a particulat port that lights the lights it is usually 2 or 4 depending on how many ports you have.

I have 4, however, Im only using 1 & 2 at the moment. Such I switch to using 3 & 4 and see if it works?

Yes.

Thanks for all the help everyone. I really appreciate it! I'll let you know if the MWI works after switching ports.

MWI's now work, thanks for the help everyone!

Another question (and if Im supposed to open a new thread, please someone let me know)

Is there a way to program a flex button for Call Forward Busy/No Answer on a station?

I know with my Minivoice I could, but with the Dispatch, I can't seem to figure out a way to do it.

I'm very confused on how to do the following.

I'd like all my stations to forward to VM on a busy/no answer when my receptionist transfers a call.
Is this possible with a DHS & Dispatch combo?

Said the Dispatch to the Minivoice: "Anything you can do, I can do better".
but it is the DHs that forwards, the VM is just the recipent. Don't waste a button. Press [Feat] + [2] and read the display and select "Next" for bsy/na.
Or use these keystrokes: Press [Feat] + 2 + 5 + 64 + X.
X= 0,1,2,3,4 where 0-4=10-50 sec.

Thanks for the help Dave!

Another question, how do I make it so the station that's forwarding the call to voicemail, go to the voicemail box of that station?