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Joined: Apr 2007
Posts: 1,439
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Originally posted by paulw:
We have discovered one issue down here with going back to C5.02 in that the IPLB card no longer works as it gets its firmware upgraded when the system boots up to R6.0X.
Anyone know how to downgrade a IPLB to work on R5.0X systems?? Remove it and install an IPLA  D
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Joined: Dec 2011
Posts: 68
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Well, NTAC replied to me and had me change some memory blocks. Made the changes to 3 systems, and none have reported cut-off messages! I was getting a report from each site every 1-2 days.
If anyone needs the fix, shoot me a PM.
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Joined: Jul 2005
Posts: 1,336
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Originally posted by doghart: Originally posted by paulw:
[b] We have discovered one issue down here with going back to C5.02 in that the IPLB card no longer works as it gets its firmware upgraded when the system boots up to R6.0X.
Anyone know how to downgrade a IPLB to work on R5.0X systems??
D [/b]Good luck if you can get these now. We only get the IPLB and IPLC these days. Got a reply back from NECA TAC. No they cant be taken back to R5.0X I have been given some PRGs to change for the InMail and they seem to be working OK..Most likely the same as the ones Derek was told. (keeps fingers crossed) :-)
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Apr 2007
Posts: 1,439
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IPLC??
Not seen that here.... yet.
Thanks for the email Paul, I have changed 4 sites so far and they are working properly now. Just hard sometimes to get the customers to let me do a hard reset in the middle of the day, but if that what it takes....
D
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Joined: Jul 2005
Posts: 1,336
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Glad to see the settings seem to work. No problems on the sites we have done the changes to here.
IPLC . Replacement for the IPLA card only used on the SV8300. We think the main differences between the IPLB and the IPLC are NAT translation.
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Feb 2006
Posts: 42
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Anyone have a copy of the changes that need to be made, been trying to resolve this since upgrading a customer to R6.00 back in the end of March.
Have you tried turning it off and on again!!!
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Joined: Feb 2006
Posts: 42
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Ignore the last post, have updated to R7.00 which seems to have resolved it.
Have you tried turning it off and on again!!!
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Joined: Mar 2008
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This same Inmail messages cutoff problem has plagued me for 3 weeks on a new install with 6.03. A buddy told me that the 7.0 upgrade would fix it but after the upgrade, the customer continued to intermittently have the same problem. My buddy got instructions from NTAC and here's the complete list of things that require changes. Hope this helps.
Problem Description: Inmail Messages Cutoff
Type 3 tone "Ringback Tone For Trunks"
80-04-06 "On Minimum Time": change from 25 to 23
80-04-07 "On Maximum Time": change from 40 to 74
80-04-08 "Off Minimum Time": change from 83 to 59
80-04-09 "Off Maximum Time": change from 115 to 232
Type 4 tone "Special Busy Tone For Trunk"
80-04-03 "S/N Ratio": change 2 to 1
Type 5 tone "Special Ring Back Tone For Trunk"
80-04-05 "Pulse Count": change 0 to 2
80-04-06 "On Minimum Time": change from 0 (or 36) to 2
80-04-07 "On Maximum Time": change from 0 (or 36) to 5
80-04-08 "Off Minimum Time": change from 0 (or 36) to 2
80-04-09 "Off Maximum Time": change from 0 (or 36) to 5
80-04-13 "Frequency 2 Table": change from 0 to 2
CPU RESET IS REQUIRED
thanks ntac
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Joined: Jul 2005
Posts: 1,336
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@Rider71. Did it fix the problem as I'm still getting intermittent complaints down here..
The settings in Type 3 tone are new as they are quite different to what we have set now. The rest are the same..
Wish the Japs hadn't tried to be too smart and play around with this as the InMail had been working fine since R1.00
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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