SV8100 6.02 Inmail Issues

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Re: SV8100 6.02 Inmail Issues #248990 04/11/12 09:56 AM
Joined: Dec 2011 Posts: 68 Ontario, Canada Derek B. Member
Derek B. Member Joined: Dec 2011 Posts: 68 Ontario, Canada	doghart, mind forwarding me that email? [email protected] Curious to see the official announcement.

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Re: SV8100 6.02 Inmail Issues #248991 04/11/12 01:12 PM
Joined: Nov 2001 Posts: 1,640 Philadelphia Pa suburbs ttech Moderator-NEC
ttech Moderator-NEC Joined: Nov 2001 Posts: 1,640 Philadelphia Pa suburbs	I never got the Email from NEC Nec DSX Aspire UX5000 SV8100 SV9100 SL1100 Certified

Re: SV8100 6.02 Inmail Issues #248992 04/14/12 07:41 AM
Joined: Apr 2007 Posts: 1,439 Denver, CO doghart Member
doghart Member Joined: Apr 2007 Posts: 1,439 Denver, CO	per NEC's suggestion I've rolled back at least 10 clients to 5.03. Friday I was called out to a system experiencing the InMail cut-offs. The firmware was B6.00. I tried rolling back to 5.03, but it caused major issues. All the IP stations were acting laggy and the InMail would not pick up from pressing the VMSG key or dialing the pilot. You could leave messages, just couldn't listen to them. I tried initializing the CPU and reloading the database, but the problem was still there. Finally had to take it back up to 6.02 to get the mail to work. Hope that patch gets rolled out of Japan soon. D

Re: SV8100 6.02 Inmail Issues #248993 04/14/12 11:56 PM
Joined: Nov 2001 Posts: 1,640 Philadelphia Pa suburbs ttech Moderator-NEC
ttech Moderator-NEC Joined: Nov 2001 Posts: 1,640 Philadelphia Pa suburbs	6.03 is out but the doc doesn't mention Inmail issues fixed. Nec DSX Aspire UX5000 SV8100 SV9100 SL1100 Certified

Re: SV8100 6.02 Inmail Issues #248994 04/15/12 11:06 AM
Joined: Jul 2005 Posts: 1,336 Tauranga, New Zealand paulw Member
paulw Member Joined: Jul 2005 Posts: 1,336 Tauranga, New Zealand	Interesting comments from you guys in the US. When R6.00 was rolled out here the InMail cutoff fixes 80.04 Special busy Tone settings 80.04.12 = 3 and 80.04.13 = 4 were included. I have not had any sites reported with this issue after upgrading or going in as new. It did take some effort during the beta release phase to convince anyone in Japan that this was an issue. looks like it didn't make it into your releases.. Regards, Paul W Now back to a 0 day week. Love these 7 day weekends.

Re: SV8100 6.02 Inmail Issues #248995 04/17/12 09:18 AM
Joined: Jul 2005 Posts: 1,336 Tauranga, New Zealand paulw Member
paulw Member Joined: Jul 2005 Posts: 1,336 Tauranga, New Zealand	I spoke too soon. Just got my first field complain about this. Trying to find out if it's every time or how soon after the system is reset does this happen. Couldn't reproduce it in my lab with the site dump.. Regards, Paul W Now back to a 0 day week. Love these 7 day weekends.

Re: SV8100 6.02 Inmail Issues #248996 04/18/12 03:21 AM
Joined: Apr 2007 Posts: 1,439 Denver, CO doghart Member
doghart Member Joined: Apr 2007 Posts: 1,439 Denver, CO	Paul, I have sites that have been in for several months that are just starting to have complaints. Very odd indeed! Have put about 6 site now up to 6.03. Waiting for a few weeks before I do the remaining sites. Don't want to have another issue blow up in my face. D

Re: SV8100 6.02 Inmail Issues #248997 04/18/12 06:21 AM
Joined: Aug 2006 Posts: 131 MN WJS Member
WJS Member Joined: Aug 2006 Posts: 131 MN	Just wondering, I have a newly installed 6.02 using POTS lines and have had complaints of cut offs using In-Mail. While leaving a message the caller hears something like "your message is being archived". It is archived but cuts off at the same point. It's happened at one customer maybe 4 times in about a month. Is this the same issue?

Re: SV8100 6.02 Inmail Issues #248998 04/28/12 09:32 AM
Joined: Dec 2011 Posts: 68 Ontario, Canada Derek B. Member
Derek B. Member Joined: Dec 2011 Posts: 68 Ontario, Canada	Crap, I have a customer /w POTS lines and an InMail on 6.02 I have a fix that someone gave me (changing a bunch of values in programming) that is apparently from NTAC, but I haven't tried it. Wondering if I should just roll them back to 5.02 and be done with it...

Re: SV8100 6.02 Inmail Issues #248999 04/29/12 09:00 AM
Joined: Jul 2005 Posts: 1,336 Tauranga, New Zealand paulw Member
paulw Member Joined: Jul 2005 Posts: 1,336 Tauranga, New Zealand	We have discovered one issue down here with going back to C5.02 in that the IPLB card no longer works as it gets its firmware upgraded when the system boots up to R6.0X. Anyone know how to downgrade a IPLB to work on R5.0X systems?? Regards, Paul W Now back to a 0 day week. Love these 7 day weekends.