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Joined: Apr 2007
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According to the customer, the system resets 3 or 4 days a week around 9am then is fine all day long. They say the phones all go down, no time/date in the displays and then come back up 3-4 minutes later. I looked online and there looks like there is a newer firmware of 2.11P available, but the upgrade only has fixes for PVA and VOIP issues. I was on site today and had the covers off the system and it did not reset. Wondering if overheating could be an issue? Room is temp controlled and fairly cool but these cabinets are packed full of ESI-16 cards. Any thoughts? ![[Linked Image from i8.photobucket.com]](https://i8.photobucket.com/albums/a14/Doghart/krupp.jpg) D
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Joined: Nov 2008
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WOW  Did You Check MB:90-09?
"The Only Stupid Question, Is the Question Thats not Asked."
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Joined: Sep 2004
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I would also check the UPS and power supply and see if it is failing also.
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Joined: Apr 2005
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Correct me if I'm wrong but voice mail should be in slot 8 of main cabinet
We get old too soon, smart too late
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Joined: Jul 2005
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Originally posted by dans:
Correct me if I'm wrong but voice mail should be in slot 8 of main cabinet Shouldn't matter where it is..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Apr 2007
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Originally posted by dans:
Correct me if I'm wrong but voice mail should be in slot 8 of main cabinet Typically where I put it, but I didn't install this one. I don't think it matters. D
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Joined: Jul 2009
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I have had a couple of IPK2's with reset issues... 1st was a power issue.
2nd I took a backup of the database then defaulted the CPU, then reapplied the database.. the system has been stable for 3 months now.
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Joined: Apr 2007
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No resets since removing the covers a few weeks ago.
D
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Joined: Jul 2005
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Sounds like a heat issue.
Had a IPK2 system here where the PRi would stop working. Found that the temp inside the chassis was about 35c. Took the covers off and the customer put in an small aircon unit and never had a problem since..
Regards,
Paul W
Now back to a 0 day week. Love these 7 day weekends.
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Joined: Dec 2008
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I have had heat issues on some of my sites. It seems the cabinet, whether an IPK or IPK II, it doesn't like it if it is too hot, cold or moist.
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