atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Aspire Hell! - no remote connection

Just put the phones outside the firewall.

Hmmm...yeah, I was thinking, if it came down to it to put the aspire on a DMZ...seams like maybe my only option now...I'll give that a try.

Mind you that I have seen firewalls that don't DMZ properly..one being the biggest POS firewall/router out there the Cisco PIX.

"POS"...? What deos that mean?

How did you make out with the phones outside of the firewall?

a question about the DMZ for clarification...
basically so when the aspire is on the DMZ, I'll now have to port forward all the ports listed above to the LAN, correct?

Well, I have to setup a DMZ on both ends, main and remote first, to see if the phones would work outside the firewall... correct?

...I could plug the IP phone directly into the internet at the remote site, but at the main site, not only would EVERYONE be without internet, but no phones too while I tested it... not to mention I'd have to drive 30+min to the remote site to test hehe

Hmmm...I tried opening ALL ports on both the remote and main firewalls, and the softphone still couldn't connect.

POS Besides Point of Sale also means Piece of S***. One thing you could do is throw a mini switch in front of the router/firewall and give the Aspire a public IP adress scheme..depending on what you are using for internet access. NOte I have has some issues with Windows XP firewalls in the past with the softphone btw. My 2000 laptop never had an issue.

have you tried restarting the Aspire just for kicks and giggles? Can you ping the the Aspire? I will assume you set the IP phones with the primary DRS to match the Aspire IP address. Are the patch cords good for the Aspire and phones? You may need to run a packet sniffer on the network to see why the aspire packets are being dropped.