atcomsystems.ca/forum Forums TDM Business Telephone Systems NEC Telephones & Systems Electra Elite 192 Voicemail modification

We are having a similar problem- the old office manager is long gone, and we need to get into the voicemail system for programming.


We have an electra elite 48, and are having trouble getting into the voicemail system for programming, which seems a similar problem. We've ordered manuals, but seem to be missing the one relevant system manager's administration guide.

I can help.........

Could you please help me - We also need the system manager's administration guide - any assistance would be most appreciated.

>>>>>We have an electra elite 48, and are having trouble getting into the voicemail system for programming, which seems a similar problem. We've ordered manuals, but seem to be missing the one relevant system manager's administration guide.<<<<<<<<<<

dtmf - could you shoot a few documents my way? Please?

If you need help please email me at [email protected]. I can help

I could certainly use those Admin guides, if possible. My email is:

bhautly@<remove this part>yahoo.com.

Thanks!
Brad

hey dtmf i could really use them too!!


i have a ipk with a cms voicemail tied to a 192 via a dti card using centralized vm. do you think that would help me out?


haaaaaaaaaaaaaaa

just messing with ya!!!!!!!!!!!!!!

luv ya man!

Does anyone have simple admin guides that could walk someone through simple MACs on both the Elite IPK and EliteMail? Any help would be greatly appreciated!!! :rolleyes:

I'm at [email protected].

A couple of hints:

First, you'll get a better response if you have a full profile, with an email and a website (better still, an email that matches the website). It helps to reassure people that you're not a hacker from Estonia.

Secondly, what's your background on the Elite, and what are you trying to do? For example, if you're an end-user and you just know that there's a closet full of wires "in there," I wouldn't know where to start with describing a MAC procedure, and to be frank, giving you a manual would be dangerous, irresponsible, and probably expensive to your company.

On the other hand, if you're a techie (i.e. a Unix guru who got stuck with the phones, or a phone tech who normally does Norstar, etc.) then it would be a bit easier to tell you what to do, and where to get manuals.

For example, to do MACs on the Elitemail, you'll need a laptop and a program called "CoSessions." Do you have that?

I hope that doesn't sound "Elitist" (pun intended).

Hi folks is it possible you could send those same documents to me.
I am in the exact same situation, our past Admin left the company and no one thought he would. With him he took the information on how to reset, create, delete or even purge the mailbox system.
I am a help desk technician who was thrown into this duty after I was newly hired....yesterday. I am unable to get a mailbox which is how I came into this dilemna. Please if you can...Help!

I appreciate all that you can do.