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Joined: Sep 2004
Posts: 4,214 Likes: 2
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Joined: Sep 2004
Posts: 4,214 Likes: 2 |
We sell both Apsire and Tadiran..and a few others. The Aspire IS a hybrid and it is ok. Networking is weak IMHO but the flash based VM systems are very good. This system when introduced had so many problems that we almost dumped it but, thank goodness NEC got it together and it seems to be fine now. Some notes on the system:
Web based GUI: Not that great IMHO and definately not user friendly unless you have worked on the Aspire.
Ip Phones: Not bad but nothing to write home about and no where near our other products.
Remote Access: Horrible
ACD Reporting/SMDR: This system TOTALLY lacks from the i-series in this regard.
The system is more of a Hybrid than true PBX. Those that have worked on PBX system will notice that the Aspire has alot of features and quite a few pitfalls. For those that want a cheap system that works well..this is your baby. For people that are more into applications such as ACD or networking or large scale IP deployment, this is not the system to cut the mustard IMHO. I have over 100 Aspires in the field and I am a certified tech.
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Joined: Sep 2004
Posts: 4,214 Likes: 2
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Joined: Sep 2004
Posts: 4,214 Likes: 2 |
We sell both Apsire and Tadiran..and a few others. The Aspire IS a hybrid and it is ok. Networking is weak IMHO but the flash based VM systems are very good. This system when introduced had so many problems that we almost dumped it but, thank goodness NEC got it together and it seems to be fine now. Some notes on the system:
Web based GUI: Not that great IMHO and definately not user friendly unless you have worked on the Aspire.
Ip Phones: Not bad but nothing to write home about and no where near our other products.
Remote Access: Horrible
ACD Reporting/SMDR: This system TOTALLY lacks from the i-series in this regard.
The system is more of a Hybrid than true PBX. Those that have worked on PBX system will notice that the Aspire has alot of features and quite a few pitfalls. For those that want a cheap system that works well..this is your baby. For people that are more into applications such as ACD or networking or large scale IP deployment, this is not the system to cut the mustard IMHO. I have over 100 Aspires in the field and I am a certified tech.
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Joined: Jun 2004
Posts: 1,367
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Joined: Jun 2004
Posts: 1,367 |
Big problem witht the ASPIRE...NO BOSS GROUPS!
I hate it when a customer goes with DID trunking and wants the DIDs to go differently at different times. There has got to be a better way of establishing a real group other than Call coverage keys. I love the #168 key aon the Tadiran. Send that "DID" anywhere anytime!
We just installed a 4 site Aspire system networked with VOIP, and only 1 PRI circuit for trunks, (4 E&M circuits were used for LD). What a nightmare it was. come to find out we could have sold the same in Tadiran for 150.00 less, but it was a school project that wanted NEC only.
Spent a solid week programming the non-network stuff, would've been about 2 days with the Tadiran.
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Joined: Jun 2004
Posts: 1,367
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where you from Coral Tech?
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Joined: Sep 2004
Posts: 4,214 Likes: 2
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Joined: Sep 2004
Posts: 4,214 Likes: 2 |
Chicago area. Actually for the Aspires you need to use virtual extensions with call coverage keys. A trick to it is that on keys that do not appear on the phones you can put these keys as "kind of" a boss group. I think some where you have to allow pickup up ringing phone rather than press a key. I feel for you, you know what I am talking about going from Tadiran (dream networking) then Aspire networking and how frigging slow it is and a pain in the ass to translate DID numbers if you use any sort of night service. God forbide you hook up a cetralized VM on it and have the constant complaint about the dead air on the transferring. Don't get me wrong, I think tadiran with the IPX is making a better attempt at pricing but lets face it the Aspire is really tinker-toy series 2 and I don't think that the engineering is really as well done. It has it's uses though, name and price. You just have to be very candid and not make promises you can't keep.
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Joined: Jun 2004
Posts: 1,367
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Joined: Jun 2004
Posts: 1,367 |
HOw did you know I did a centralized VM? That is what killed me.
DIDs come into one switch then translate to a midified dial number so that they can be treat as a DID in another switch so that they can have there own Day/Night mode. Yeah I know all the tricks withe the call coverage keys,
I found it somewhat ironic, you're the thrid company that I know of that deals both the ASPIRE and Tadiran. (realized you do ESI as well, we dropped them but still tedchnically a dealer)
I love the i-series, but now tadiran is going small market with the Coral and IPX Aspire will be hard to compete.
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Joined: Sep 2004
Posts: 4,214 Likes: 2
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Joined: Sep 2004
Posts: 4,214 Likes: 2 |
We were/are an i-series dealer and picked up the Aspire when it first came out because of the short comings of the i-series..maily the ugly phones. We have found, that YES the Aspire is better in alot of ways to the i-series it also lacks in some serious ways as well. We used to be strictly Tadiran but saw that we could NOT compete with other companies selling cheaper phone systems. Some people will not but into longevity and keeping a switch forever. You just have to be VERY candid with people when you sell these systems.
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Joined: Oct 2004
Posts: 1
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Joined: Oct 2004
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I work with a small business that will be doubling in the next few months and doubling again in about 6 months. We are looking for a phone system that meet our needs. We all have laptops because we are on the go so I don't know if a phone system that works with the CPU will really work for us. Right now we are only 4(locally) and need individual voicemail. I don't know very much about phone systems but I have been learning. We were looking at the NEC Aspire S KSU. I was wondering if anyone would recommend this phone for us or any other phone system??
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Joined: Sep 2004
Posts: 4,214 Likes: 2
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Joined: Sep 2004
Posts: 4,214 Likes: 2 |
If you think to be growing get the Aspire and not the S. If you actually crunch the numbers the Aspire is a better buy. IMHO for the little you save you mortgage your future.
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Joined: Feb 2005
Posts: 21
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Joined: Feb 2005
Posts: 21 |
<font face="Verdana, Arial" size="2">Originally posted by ClassOfService: Are you a regular NEC KTS Reseller? Not to far down the pipe the ECTI will have many of the same feature set as the Aspire.
</font> What exactly is ECTI? I'm an NEC IPK dealer. https://www.teleco4.com
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