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Joined: Mar 2008
Posts: 457
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Originally posted by jnimmick: why did you hate the system? I just hate to have to learn the programming for a different system, but again I have no choice. the programming was 90% of it... i hated the DHS programming too. Originally posted by GeeRay: I went down the same road you did. I put in an XceleratorIP, spent many hours trying to make it work only to take it out and replace it with an XTScIP. Then got one of the first SBX V1.0. It had so many problems, No volume on spkr. Phone. the VM was lame. 93mdk93 did you ever get the replacement VM? I called, filled out the paper work, talked to eveyone. I never did get it. Like some of the rebates in the past!! It is now a good system with the new software (3.5) and the new VM. I talked to Vertical yesterday, they are working on an external "real" VM yeah, the XceleratorIP turned out to be a colossal waste of time and money for us... we sent a couple guys to training, bought one for the shop, all that noise. so when the SBX came along and seemed stillborn it was pretty easy to give up on it... and no, we never got our old VM taken care of. if my memory serves, by the time we realised how jacked we were, inside sales said we'd missed any opportunity to get it replaced (as if it were our fault the product was crippled..). Originally posted by phoneguy10: We have installed 4 SBX IP 320 systems to date and I have found it to be not as bad as I thought it would be, hows that for a compliment. I thing the wiring scheme borders on the bizarre. yeah, the wiring scheme was the other thing i couldn't understand... why would you do it that way?! Originally posted by EV607797: It seems like more of a vertical card file arrangement would be more space-efficient. no pun intended, right? Originally posted by aweaver: We are looking at doing the LG Ericsson IPECS LIK system which grows beyond the MBX and supports the Vodavi phones. i won't lie, i'm very curious about that system... it sounded like a neat trick but no clue if it could be taken seriously.
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Mar 2008
Posts: 457
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Joined: Mar 2008
Posts: 457 |
P.S., Vertical inside sales called yesterday and offered to sell us an SBX system for half price to soften the blow of them killing off the STSe. it didn't completely assuage my cranky a** but since i've already got a couple sold, i guess i don't mind making the extra coin.
"There is one thing and only one thing in which it is granted to you to be free in life, all else being beyond your power: that is to recognize and profess the truth." - Leo Tolstoy
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Joined: Sep 2005
Posts: 971
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If i were looking to replace the STS as many of you are forced to do and seem to be leaning toward the SBX line i have been studying the LG Ericsson line up,mainly as a just because project.
The LG Ericsson family tree starts from the LG ARIA then matures to LG NORTEL, and finally ending at Ericsson.
This family which started with the ARIA is a solid product. Time tested by our friends down under,and in many other country's.
The software is stable and well accepted in parts outside of the USA. Now they have finally releasesd it here.
I honestly feel the ARIA line has the upper edge over all.(LG ERCISSON).
IMHO and not by product use.
Both LG and ERICSSON are very mature and have been around in Telephony for a while. Remember they are very big in all phases of Telecommunications and have a proven name outside of this country.
-TJ-
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
The Ipecs LIK sure looks a lot like a Telenium if you ask me. I have installed a number of RSGMS which look just like the Ipecs. They were not liked by my customer and I replaced them with a networked XTS with Edge phones...they love it!
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Sep 2005
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I am not referring to Ipecs. The IPLDK60 is the one.
-TJ-
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
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The IpLDK60 is the same family as the SBX...which LG also makes. They are basically the same system. LG does market a rack kit for their system however. I don't have any idea why Vertical doesn't offer that part. My question would be...how does the LG dealer channel work and is there an advantage to selling LG branded products? As a Vodavi/Vertical dealer for lots of years, I have found that telling possible customers that my phone systems are made by LG to have a positive effect. Not so much when they used to be the "Lucky Goldstar" company. I talked to a distributor of the IPLDK some months ago but the pricing structure was not good at all. They offered 15 percent off retail as dealer list...which made it (from them anyway) an overpriced system compared to the STS (before the price increase) and the SBX. They are no longer an LG distributor, I suspect the pricing structure killed it for them. I think it is important to remember that LG is part owner of Vertical just as they were part owner of Vodavi...the partnership between them goes back a long way. Have you looked at a LDKip 300? It is an XTS. The parnership is new with Vertical. The MBX (the Euro version is the IPECS MG) shows that LG has a commitment to introduce new but proven produts to the US through the Vertical channel. The STS is or was made by LG but was never an LG marketed product here or overseas. They made it only for Vodavi and did not want to continue to do so for Vertical. LG prefers to move more of its own "in house" products. Those include their branded versions of the SBX(IPLDK 60),XTS(IPLDK100-300) and MBX (IPECS-MG) Here is a link to the LG Ericsson Global portfolio https://www.lgericsson.com/index.html Click on products then business communications and look at ip enabled systems. Here is a link to the quick install guide for the LDK if interested. The guides are all over the web. https://www.lgericsson.com.br/file/Download/QuickGuide_rev2.pdf
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Sep 2005
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Nice report Derrick.Yes i agree, the LDK300 series is the XTS. The XTS which many on this forum whom seem to get along good with.It seems like it would be a good fit for the old die hards here.
-TJ-
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Joined: Aug 2003
Posts: 5,154 Likes: 3
Moderator-Vertical, Vodavi
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Moderator-Vertical, Vodavi
Joined: Aug 2003
Posts: 5,154 Likes: 3 |
Originally posted by STS E: Nice report Derrick.Yes i agree, the LDK300 series is the XTS. The XTS which many on this forum whom seem to get along good with.It seems like it would be a good fit for the old die hards here. Except the programming is totally different than the XTS. Originally posted by Derrick: The Ipecs LIK sure looks a lot like a Telenium if you ask me. I have installed a number of RSGMS which look just like the Ipecs. They were not liked by my customer and I replaced them with a networked XTS with Edge phones...they love it! The IPECS-LIK is the old Telenium. The software is now at release 5, with a new release coming out soon. Your customer didn't like the RSGM so you think they won't like the IPECS-LIK? I don't understand that. You probably didn't like the SBX at first either, but as the software matured, it has grown on you (us). Perhaps you should give the IPECS a closer look? Remember, the MBX software is built upon the IPECS software.
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Joined: Jan 2008
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I think they didn't like it because it was not a self contained system. It depended on its link with an XTS that was at best flakey. It isn't an apple to apple comparison to the Ipecs Phase 5 that is for sure. I assume that Presence Management still provides the Ipecs thru Target? It isn't priced bad. I have a configuration program and price sheet for the system. I can provide to any other dealer who wants one.
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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can someone post a link to the official STSe discontinued announcement? I cant find it anywhere. Thanks.
-dan
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