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#214991 03/03/09 01:15 PM
Joined: Mar 2004
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I requested a V-Connect account a few days ago and so far nothing back from them. I'd think two business days would be enough to respond. Unfortunately I now have to put off a customer I was scheduled to see tomorrow due to this. I'm getting real frustrated with Vertical...

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#214992 03/03/09 01:21 PM
Joined: May 2002
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How did you request it? They never responed to the email I answered from them.


Retired phone dude
#214993 03/03/09 01:28 PM
Joined: Jan 2008
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I called the regional Vodavi/Vertical guy and he gave me a phone number to call. I am trying to dig around and see if I could locate it. It did not take long to get access to it, I think by the time I hung up the phone it was ready. It is nice, and they had a question/answer for the products, but the only item that gets regular answers is the Wave. I have been trying hard to locate the feature list for 3.5 on the XTS and still can not find it, so there is some stuff that it is missing.

This forum helps more that anything that is on that site as far as STS, XTS, SBX and the older stuff.

#214994 03/03/09 01:38 PM
Joined: Aug 2004
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It took a week for me to get my Vconnect login.


[Linked Image]
#214995 03/03/09 01:49 PM
Joined: May 2002
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cswroe, if you can find it please post or PM. If that's the only way we're going to be able to get revisions and stuff I'd better push harder.


Retired phone dude
#214996 03/03/09 02:27 PM
Joined: Jan 2005
Posts: 15,384
Likes: 13
Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Moderator-Vertical, Vodavi, 1A2, Outside Wire
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Joined: Jan 2005
Posts: 15,384
Likes: 13
Quote
This forum helps more that anything that is on that site as far as STS, XTS, SBX and the older stuff.
I've placed messages over a month ago at the VConnect site and still no response. I too have gotten most of my answers here. That is pretty sad.

I'm hoping that Vertical will release these products and focus on the Wave on their own. Maybe LG will then step in and work on bringing many of the original Vodavi employees back together. That would make my perfect day.


Ed Vaughn, MBSWWYPBX
#214997 03/03/09 02:50 PM
Joined: Jul 2004
Posts: 345
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Use your tech ID for both the user name and password


Scott
#214998 03/03/09 03:07 PM
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I don't think that will get you into vconnect, but does work on ccc. I ended up changing password since I have tendency to hit the wrong key....twice. I logged in as someone else and thought I doubled my customer base!

Bill: I will make a call tomorrow and PM that number.

#214999 03/03/09 03:37 PM
Joined: May 2002
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Thank you


Retired phone dude
#215000 03/05/09 10:19 AM
Joined: Feb 2009
Posts: 3,136
Moderator-Vodavi, Vertical, XBlue
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Moderator-Vodavi, Vertical, XBlue
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I'm glad I'm not the only one longing for the "Good old days" Having been a Vodavi dealer since '88, I have definitely noticed a change of focus. As a small dealer, I am disappointed. My experience was that Vodavi bent over backward for me many times. I guess I got spoiled. Sorry, but I don't mean to make this post a complaint forum. It just touched a nerve.


- Dave S. -

You can never appease your ideologue opponents.

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