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Joined: Sep 2005
Posts: 971
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Joined: Sep 2005
Posts: 971 |
-TJ-
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Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
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Joined: Jan 2008
Posts: 195 Likes: 3
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Joined: Jan 2008
Posts: 195 Likes: 3 |
We use the GN headsets all the time, they plug into the handset cord jack on the bottom of the phone and the cord plugs into the amplifier or cordless base.
You have to have a handset button or use the feature cord, and have the speakerphone disabled (flash 50, page B, button 4). Just checked programming on the phone down the hall and it works just using the on/off button.
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Joined: Jan 2008
Posts: 3,821
Retired Moderator
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Retired Moderator
Joined: Jan 2008
Posts: 3,821 |
If you are using a wireless headset you have to have to hit two buttons, the on button on the phone and the button on the headset or forget using the headset flex button on the phone and get a lifter!
www.myrandomviews "Old phone guys never die, they just get locked in some closet with an old phone system and forgotten about" Retired, taking photographs and hoping to fly one of my many kites.
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Joined: Jan 2008
Posts: 195 Likes: 3
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Joined: Jan 2008
Posts: 195 Likes: 3 |
It really depends on the amp or cordless receiver. The GN 01-0247 is just a corded headset that plugs into a standard amp, so they will most likely be at the phone. If it is a cordless unit that has a button to answer the call, then yes, a lifter would be appropriate in that situation.
We have a college that uses the cordless GN headset, but the switchboard operator is at the phone so they only use the on-off button. This is a pretty common situation for us since we have a couple call centers and answering services, and 99% of the headsets we install never use a lifter. That is usually for the guys in their offices that want to look cool.....
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