atcomsystems.ca/forum Forums TDM Business Telephone Systems Vodavi Telephones & Systems SBX IP 320

Thanks for the clarification.

Not according to Vertical. They are saying that you can have numerous calls on one VoIP channel if you're using SIP trunks. They have specifically said that you'll need one VoIP channel for a SIP provider and it will be able to support numerous calls.

At this point in my research I cannot say that this is true. They have not come out with any cut sheets for SIP providers to test with.

Not sure if the same holds true for system networking.

NFC just to expand on what you said, Vertical says you can have multiple calls on one sip trunk however networking and IP phones are strictly 1:1 ratio.

That is my understanding but like everyone else I cannot verify this as I have not had one out to test yet.

Freddyg, that is correct. The SIP trunk would have a trunk with Multiple DID's on it. and the phones and netwrking are 1:1 ratio.

I got the system last week and it seems pretty good. The voicemail needs some help though. I haven't tried the voip but I've got a phone and card on order.

Does anyone know how to automatically turn off the message light after listening to the message. It seems the message light stays on until you delete the message. I guess I can have the customer turn off the light using the feature code but that's kind of mickey mouse.

The other strange thing I've found is a setting to turn on or off the "enblock". I had no idea what that was so I turned it on. Then I found the live keyboard stopped working. Turned enblock off and the live keyboard worked again. It needs a better name like hot keys or live keys, not enblock.

I haven't tried to access messages while out of the office, that may be a challenge. Anyone know how?

well, our SBX should be here in the next couple days and the Wave shortly thereafter. unfortunately it'll probably be a couple weeks before i get a chance to give them much attention.

as far as the voicemail on the SBX goes, they told us at training that they knew it needed improvement (and more recording time!) and that new boards would be available before too long, but probably at a slightly higher cost.

As I am reviewing the installation manual, I noticed that it appears that digital stations require 2 pair. Is there someone that can confirm this? I am expecting my unit next week and was just trying to plan ahead.

For some reason, I thought it was explained to us that there would be one pair for analog, and one pair for digital, but that was at least a year ago.

It is a 2 pair system. All ports are hybrid except port 1...similar to the Partner system.

That is what I was afraid of. Thank you for your help.

The phones only take one pair. BUT, the digital phone takes the 2nd position on the jack and the analog takes the first. Works like an Intertel system.

Which means we may have to rewire some jacks that were only wired for one pair...