atcomsystems.ca/forum Forums General General Telephone & Systems Information Title / Salary Range

Hello. I am trying to find the national median salary range for my job. I have looked on a few websites including the Department of Labor, but not sure what job title to search on.

I am the systems admin for 28 Inter-Tel phone systems for my company for the past 8 years. 700+ phones. I coordinate the installs, do all the moves, adds, and changes after install, order phones/accessories. Order phone lines, T1s, trouble tickets. I am also responsible for audio visual needs company wide, branch offices voice and data cabling, etc.

For those of you with similar job duties, what is your job title? Our HR dept. did a review of jobs and concluded I am being paid above the range for my job title of "Telecomm Tech". I am curious if they are correct or not, plus the title may be incorrect, causing them to say this.

Any info or help is appreciated.

Robert Half Technology publishes an annual salary guide that may help. Job titles really can be a grey area in this industry, and that does make it difficult to compare. I think you pretty well need to look at job postings that look close to what you do now and see what they're offering for pay. But like anything, there are regional differences and other variables.

I would change my title to "Telecommunication Systems Manager" with a about a 55-60k pay range. Stay away from any admin or coordinator titles

When you were hired, the position was probably "Telecom Tech". Over the years, you received pay raises including COL raises if offered. You now occupy a position of greater responsibility and the HR department, in doing their audit has discovered 2 + 2 doesn't equal 4! They need to do a new Job Task Analysis to fully quantify your position. Changing the job title isn't enough. Your HR group should be very familiar with the JTA process.

You can also check https://www.salary.com/

I checked those sites, could'nt find a salary for schmuck, guess thats why im broke.

biztel - lol i'm with ya, but are you sure it's not cos you live in Vegas?

threads like these remind me why i got off the corporate treadmill. money wasn't a problem, but everything else was.

BizTel, the problem is that you were looking at tech positions. You have to look at management to find "schmuck." That's why I now sit behind a desk. :rofl:

Deleted by poster.

Do you manage people on a daily basis, bg6214? If I had to guess, I'd say that's where part of the rub is. Companies seem to value people management skills far more than the ability to manage hardware and infrastructure. And while I understand that thinking, it only goes so far. Anyone handling a network of your size deserves fair compensation.

At one time in my life, I managed a sizable network of Definity and System 75 switches. After several years of hitting the same ceiling you did, I bailed on the company. Despite all of my documentation and willingness to help afterward, it only took two "formally trained" but incompetent techs (whose combined salary was higher than mine) to totally hose up the DCS and centralized AUDIX for weeks on end.

What can I tell you? Probably nothing that you don't already know or suspect. Fight the battle over titles, privileges and salary as best as you can. Ultimately though, employment is supposed to be a fair trade between you and the employer. If that is no longer the case, then perhaps it's time to move along.