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goto the phone in question and dial intercom #409 to reset the message light.
WR
The Rat
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btw KMK if you goto prg 05 in your manual you will see a bunch of codes that the system has preprogrammed for certain features. This program allows you to change those codes but I suggest not changing them unless absolutely necessary, however use that page in the manual as a reference as to what codes the system has.
WR
The Rat
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wow, thanks for the quick response.
i'm trying to put the correct name w/the correct vm & put the correct name on the display.
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btw, i did try the #409 on the phone & it gave me a busy signal.
here's a strange question--my manual says dk 16 but the box in the office says dk424, are these the same, as far as programming goes?
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Joined: Oct 2006
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when you hit the message light what does it do... goto another phone or call voicemail?
The rat
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They are different ,but its strange that [intercom ]#409 did not turn out the light.
There is a manual link @ the top of the page ,It might be in everyones best interest ,that you get the correct manual.
The name is changed @ port 000 hopefully x200 and is in the administrators guide ,which you should pick up.
Since Toshiba programming gets a little deep you may want to call in a local servicing company so you have a relationship with a provider if something goes wrong.
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If you have a 424 cabinet, it is MUCH different from a -16. A 424 is a carded system in a cabinet (roughly 1'x1'x2.5' long), the -16 is a small flat pack (2'x1.5'x6" deep). Go find the main cabinet. It is probably buried in a closet somewhere. Then get the proper manual.
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if it goes to another phone KMK try pressing the msg light and lifting the reciever on the extension your at and having the phone it calls also lift thier handset. that might cancel out that pesky light
The Rat
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Here is exactly what i have on my desk: https://cgi.ebay.com/TOSHIBA-DKT202...091QQssPageNameZWDVWQQrdZ1QQcmdZViewItem if the link doesn't work then here is what i have: TOSHIBA dkt2020-sd & dadm2020 The ONLY manual that I have been able to find is the Strata DK16. Is this the wrong manual to program this phone? I went and looked at the box I told you about & it says Strata DK424, but I don't know if its working or not. I'm assuming so b/c 2 lights are on, on the inside.
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