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#184131 03/03/06 04:15 AM
Joined: Feb 2006
Posts: 31
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I'm a newbie, I know enough to be dangerous ;-)

I have a problem with one of my phone extenstion. From within the company, extension dialing goes to VM after 4 rings but from the outside calling in directly it keeps ringing and ringing and riging..........

I have compared a different ext. to the non working one and everything looks fine and yes the extension does have a VM mailbox in place.


THANKS! Happy TGIF :toast:

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#184132 03/03/06 04:44 AM
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#184133 03/03/06 04:51 AM
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Geesh - found the problem thanks to the link above. Phantom DN wasn't set correctly.

Owner PDN, Display DN and VM ID Code wasn't set with an extension.....


Moderated by  Carlos#1, phonemeister 

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