|
|
Joined: Sep 2001
Posts: 59
Member
|
Member
Joined: Sep 2001
Posts: 59 |
i have a telrad 400 with e 1.16 software and acd lately have been getting phantom calls to acd que. while monitoring the number jumps up and down the que lights will light up on phones but no one is there. any ideas about which equipment i should look at or replace.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
Joined: Feb 2005
Posts: 274
Member
|
Member
Joined: Feb 2005
Posts: 274 |
What type of trunking do you have?
TG
|
|
|
|
Joined: Sep 2001
Posts: 59
Member
|
Member
Joined: Sep 2001
Posts: 59 |
|
|
|
|
Joined: Feb 2005
Posts: 274
Member
|
Member
Joined: Feb 2005
Posts: 274 |
Has anything changed on the PRI side? Are you getting any alarms on the EHU?
TG
|
|
|
Forums84
Topics94,400
Posts639,348
Members49,807
|
Most Online5,661 May 23rd, 2018
|
|
2 members (Toner, Si-14 LLC),
215
guests, and
36
robots. |
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|