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Have you guys ever used Aggsoft for Call Logging? The software seems cheap but I'm struggling to get it to work (yes I know...).
My guess is the lead between my PC COM1 and RS232 Card pinout is wrong, I've been using a standard Telrad programming lead with only the 3 pins connected as it surely is a proprietary lead.
Anyone advise on correct pinouts?
My thanks in advance. Andy
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Not sure what I've got wrong. I'm now using Procomm+ and the lead is correct as I can talk to the MPD2 at 115200 baud and view Menu options.
The system just isn't sending any call info out. I've tried another MPD2, different RS232 and COL/CHL cards. I remember the Telrad default settings should just work but I've not installed SMDR for over 10 years! Running 3.13G software.
Any advice is appreciated. Andy
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Moderator-Telrad
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When using after market SMDR software you must use the RS232 off the col or chl and it must be programed correcty.
The pin out is as follow:
From RJ45 to 9-pin com port
TAB up 4 to 5 5 to 3 6 to 2
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Cheers Tony. I've tried your pinouts (different from the ones from the manual I was using) and no success. The Serial Settings match on Emanager, as do my Windows XP Com1 settings. I've tried different CHL/COL cards. Nada.
I must be doing something fundamental wrong...
Andy
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Moderator-Telrad
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I will double check the pin out in the book later today. Are you programed in the system in IVM application.
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Yup, set Serial Apps SMDR to card address, baud & parity. Tried COL, CHL, ONS with RS232 daughter board and RS232 card!
Everyone I speak to says it should just work! This isn't a license issue on the MPD2 card is it?
Andy
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No License. It just pushes out the information for SMDR.
Try From RJ45 to 9-pin com port TAB up 4 to 5 5 to 2 6 to 3
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Thanks Tony, still can't get it working. Tried Hyperterminal on XP and every wiring combination.
Got me stumped.
Andy
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It should work. If you want us to make a cable and shipped it to you we can. There would be fees involved.
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Tony, that's very kind of you but I'm sure it's not the cable.
What do you mean by TAB up?
Andy
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On the 8 pin module, that goes into the rs232 of the col card. The tab that clicks in, has to be up or facing you.
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Still confused, are you referring to the latch on the RJ45 plug? Andy
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Now I'm confused because usually with the modular plugs, with tab DOWN, and looking at the side of the plug opposite to the side with the tab, the contacts are numbered from 1 to 8 going from left to right. Are you numbering the contacts differently?
Vaya con Dios amigos! Butch
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Okay I have looked at the printouts you supplied from the manual, and indeed, the manufacturer is numbering the plug contacts from 1 to 8 from left to right with the tab UP. This is of course opposite to the standard, common way of numbering.
Vaya con Dios amigos! Butch
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How embarrassing, I knew it was something basic.
SMDR on outgoing is only sent for calls of 16 seconds or longer. All my test calls were short so didn't get outputted.
Sorry to waste your time! Andy
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No problem and you didn't waste anyone's time. Where hear to help and we enjoying doing it. Glad you figure it out.
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