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Joined: Jun 2003
Posts: 53
Member
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Member
Joined: Jun 2003
Posts: 53 |
This the first time I have had to work on Telrad System, and I'm am having a problem with starting the system up, it was not plugged in for awhile before we installed it if that makes a difference. Telrad was not helpful at all when I called them. The system was purchase in 1997.
I need to be walked thru this.
D. Cedar
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Give me a call, my number is in my profile.
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Aug 2002
Posts: 4,929 Likes: 1
Administrator
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Administrator
Joined: Aug 2002
Posts: 4,929 Likes: 1 |
DTMF did you get him going?
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Yea, He is going to call Monday morning and I'll walk him through it.
Russ runs a local service and private tech center. [/url]
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Joined: Jun 2003
Posts: 53
Member
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Member
Joined: Jun 2003
Posts: 53 |
DTMF,
When I tried to use the app. you sent me I recieved this error msg.:
This programmer version is incompatible with Digital Key BX Product Line.
Also I found 2 floppy's at the site.
One has:
file: medical.cfg
sbu5.03
The file on disk is:
medical.cfg
The other one has writen on it:
File name:
medical.gdb
medical.cfg
and the files on the disk are:
medical.apg
medical.cfg
medical.gbk
medical.gdb
Is this the orginal program config ?
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
They sound like backup copies of your current configuration. The .cfg is a configure file and the .apg is your application generator backup...I'm betting. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/smile.gif)
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Joined: Jun 2003
Posts: 53
Member
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Member
Joined: Jun 2003
Posts: 53 |
What about the incompatible error message ?
Can it be re-configured from these floppy's with the version of software that DTMF sent me or do I need the old version that was used ?
I never have worked on a telrad 818 before now so be gentle, hehe.
fonetec
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Joined: Jun 2001
Posts: 10,631
RIP Admin-Founder
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RIP Admin-Founder
Joined: Jun 2001
Posts: 10,631 |
dtmf probally sent you the programming software which is what creates the config file that you found. DTMF will stop by soon. in other words I don't know. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/forum/frown.gif) [This message has been edited by test-ok (edited August 04, 2003).]
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Joined: Jun 2003
Posts: 53
Member
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Member
Joined: Jun 2003
Posts: 53 |
I sent him a email about this so I'll just wait till he gets back to me or I'll call him in the morning.
I just want to be sure that I have everything before I go back over to the site no internet service there yet except dail-up.
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
I believe that I sent you the 818 software, you may be working with a 128, The floppies you have sound like customers backup files.
Did you ever pull out the MPD and get the system info and VER. That way we can be sure.
Russ runs a local service and private tech center. [/url]
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