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Joined: Oct 2002
Posts: 3
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Member
Joined: Oct 2002
Posts: 3 |
Just moved system to new office site. Voice mail says it's full when it's not. Sometime does not answer at all or places caller on HOLD forever with out transferring. Talked to Tom at SunDance said DTMF knows systembackwards and forwards. Thanks Brent
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Have you gone into the VMS and checked how full it is? Did you change any programming that we should be aware of?
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Also dial each of the VMS ports and make sure they answer. Let us know what happens, we have a couple of very good techs for Telrad in this forum.
Russ runs a local service and private tech center. [/url]
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Joined: Oct 2002
Posts: 3
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<font face="Verdana, Arial" size="2">Originally posted by dtmf:
Also dial each of the VMS ports and make sure they answer. Let us know what happens, we have a couple of very good techs for Telrad in this forum.</font> Have you gone into the VMS and checked how full it is? Did you change any programming that we should be aware of? I have a computer company and this is a prospective client phone system. I will give your sugestions a shot and let you know. Thanks for the help. Brent
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Joined: Aug 2002
Posts: 4,928 Likes: 1
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This a service call I would like to go to.
SB2 would still be IVM and running in DOS. Run Scandisk and Defrag on the PC from the root. While running defrag look at the hard drive to see how full it is. You may need to into some of the mailboxes and delete old messages. Try this let us know back.
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