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Joined: Sep 2001
Posts: 26
Member
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Member
Joined: Sep 2001
Posts: 26 |
I inherited a Telrad Digital PBX with ImaGen Voice Mail when I came to work in Denver.
Naturally, there are no manuals to found other than the Avanti phone set books.
I've figured out how to maintain the PBX itself; moving units, adding new extensions, deleting extensions. I've even created new voice mail boxes.
Recently, I swapped two pieces of equipment an E30 digital and an M30. After the switch, I can't get either of the extensions to go to voice mail on external calls. I tried blowing away the mail box for one of the extensions and recreating it. It didn't help.
Any suggestions??
Thanks,
csphones
(don't try to leave a voice mail message)
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Joined: Mar 2001
Posts: 7,350
RIP Admin
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RIP Admin
Joined: Mar 2001
Posts: 7,350 |
Can you go to there voice mail internaly? If so check and see if they are set to internal only. That would be the user end of the programming.
dtmf
[This message has been edited by dtmf (edited 09-25-2001).]
Russ runs a local service and private tech center. ![[Linked Image from sundance-communications.com]](https://www.sundance-communications.com/installers/logos/65graphic.jpg) [/url]
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Joined: Sep 2001
Posts: 26
Member
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Member
Joined: Sep 2001
Posts: 26 |
Internal calls seem to find the voice mail boxes OK. <font face="Verdana, Arial" size="2">Originally posted by dtmf:
Can you go to there voice mail internaly? If so check and see if they are set to internal only. That would be the user end of the programming.
dtmf
[This message has been edited by dtmf (edited 09-25-2001).]</font>
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Joined: Sep 2001
Posts: 26
Member
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Member
Joined: Sep 2001
Posts: 26 |
Thanks!!! That was it! I had created the new extensions and sent them nowhere. Sometimes it's the simplest things
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