|
|
|
|
Joined: Dec 2009
Posts: 22
Member
|
|
Member
Joined: Dec 2009
Posts: 22 |
The T-1(96187) IS the point to point(2 PBXs) which is connected to the fiber boxes.
|
|
|
Visit Atcom to get started with your new business VoIP phone system ASAP
Turn up is quick, painless, and can often be done same day.
Let us show you how to do VoIP right, resulting in crystal clear call quality and easy-to-use features that make everyone happy!
Proudly serving Canada from coast to coast.
|
|
|
|
Joined: May 2002
Posts: 17,725 Likes: 18
Member
|
|
Member
Joined: May 2002
Posts: 17,725 Likes: 18 |
You're running all over the place. Just exactly how far is it between these two PBX's that are tied together with a Point to Point T-1.
Retired phone dude
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
Do the trunks come from the T1 that ties the 2 PBX together.
You have fax problems sending to outside faxes? or just to other building.?
CSU = Channel Service Unit. Think of it as a line conditioner. Panasonic requires it on any T1 or PRI.
More advanced CSU's have stats and diagnostics.
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
What are the fiber boxes for?
You say you switched to PRI in 2006 but are talking about a T1 card. Pri is 50290.
Do you have a PRI for trunks and then a P2P t1 for connecting 2 switches???
|
|
|
|
|
Joined: Dec 2009
Posts: 22
Member
|
|
Member
Joined: Dec 2009
Posts: 22 |
The FAX problems are: Cannot fax out to external telephone numbers, and cannot receive fax from outside the company.
|
|
|
|
|
Joined: Dec 2009
Posts: 22
Member
|
|
Member
Joined: Dec 2009
Posts: 22 |
I'm also getting info about the T1 carrier that they implemented VOIP in 2006. Doesn't matter whether T1 is PRI or not, separate T1s in different buildings are generating errors. It seems to be happening early in the morning or over weekends, etc.
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
Everything matters in trouble shooting.
|
|
|
|
|
Joined: Dec 2009
Posts: 22
Member
|
|
Member
Joined: Dec 2009
Posts: 22 |
Troubleshooting where? T1 Carrier? Or, PBX Vendor?
|
|
|
|
|
Joined: May 2003
Posts: 2,924
Member
|
|
Member
Joined: May 2003
Posts: 2,924 |
Any remote tech support can't figure out squat unless you can impart to them the exact setup you are working with. I still don't understand the setup you have and I don't think anyone else watching this thread does either. You ask for help, we have to ask questions, and receive answers. Just trying to help.
|
|
|
|
|
Joined: Dec 2009
Posts: 22
Member
|
|
Member
Joined: Dec 2009
Posts: 22 |
I'm still trying to find out myself. Purchasing hires PBX vendors, we are not in loop. They come in changes environment, we don't know what's going on. There is no one from technical side looking after the company's phone lines. I'm basically cleaning up a mess.
|
|
|
|
Forums84
Topics94,395
Posts639,309
Members49,804
| |
Most Online5,661
May 23rd, 2018
|
|
|
1 members (Yoda),
247
guests, and
464
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
