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#135067 09/10/07 02:38 PM
Joined: Nov 2003
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A client asked me today how to initiate a 4-way conference call (user + 3 outside callers).

I said it couldn't be done without involving another phone within the office, but...I know someone here knows a "trick".

???


D. Ocean
Miami, FL
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#135068 09/10/07 02:47 PM
Joined: Jan 2004
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RIP Moderator-Nisuko-Tie, General
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set it up through the telco or use one of the conference providers


Skip
------------------------------------

Serving SW and West central Fl since 1984
#135069 09/10/07 02:54 PM
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Moderator-Comdial
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I recall Nortel being somewhat slim on conferencing with 3 party. A local utility customer of mine with a CICS wanted to do this with 5 to 7 parties. I had them add CO 3-way calling on all 5 CO lines. They conference big time now!

#135070 09/11/07 01:11 AM
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Another way is to get one (or more) of the outside parties to conference in the extra person from THEIR line.

Keep in mind, the more on the line, the weaker the quality.

Dave


Scientists say that the universe is made up of Protons, Neutron & Electrons. They forgot "Morons".
Dave. (CTUB) Canadian Techs Use Bix!
#135071 09/11/07 02:39 AM
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Don't know what type of Nortel it is by your post. If it's a PBX (61C/81C) it is defined according to set type.
Digital sets (2000 series)it is defined when conf. key is added to key in LD 11 as follows:
Key (number) AO6. For analog sets it is defined in LD 10 in CLS as follows:
cls C6A (for 6 party conference allowed).
Don't know if it relates, but thought I'd try and help.

#135072 09/11/07 03:42 AM
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The system is a CICS.


D. Ocean
Miami, FL
#135073 09/11/07 03:53 AM
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On Norstar systems, conf is ONLY You plus two other people. To get more, use Telco, a private conferencing company, or get the other parties to conf in more.


If CON is the opposite of PRO
Then what is the opposite of Progress?
#135074 09/12/07 02:26 AM
Joined: Mar 2002
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Moderator-Avaya, Nortel
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For companies that do a lot of conferencing, a conference bridge is a no brainer, and a one time investment.


Z-man
Avaya SME Authorized Partner
www.omniofficetech.com
#135075 09/12/07 04:41 AM
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If you decide to purchase a conf bridge be sure you can provide disconnect supervsion or it'll cause headaches in the future. There are 3rd party products designed to do this.

#135076 09/12/07 08:41 AM
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OK...I've got no brain. What is a "conference bridge"?


D. Ocean
Miami, FL
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