web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
#123190 04/05/05 08:29 AM
Joined: Nov 2001
Posts: 81
Member
Member
Offline
Joined: Nov 2001
Posts: 81
I have an option 81 with pri's - outgoing caller id works great for all my did's - i have 10 numbers that are not did's and it still sends out caller id for these numbers but the caller id belongs to another customer since these are not did's -
i.e. these are extension 5100 to 5109 and they are not did's but they send out 519-555-5100 - would like my main number to go out for these - any ideas

Nortel Phone System Service
VoIP Demo

Nortel Phone System Service in Canada


Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.

#123191 04/05/05 03:07 PM
Joined: Aug 2004
Posts: 1,705
Likes: 36
Admin
*****
Admin
*****
Joined: Aug 2004
Posts: 1,705
Likes: 36
I don't know much about this but here goes...

What does your TN printout look like? Does it show:

KEY0 5100 NNN (NNN being any digits)
KEY1 etc.
KEY2 etc.

The way I understand it the NNN refers to a table which contains outgoing CID info. If you take the NNN part out, the PRI should send the default CO info with the calls.


[Linked Image from web.atcomsystems.ca]
Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
#123192 04/05/05 06:07 PM
Joined: Mar 2005
Posts: 19
Member
Member
Offline
Joined: Mar 2005
Posts: 19
You need to set up your CLID table. Print your CLID in LD 21. You build it in LD 15, like demonstrated below.

Ld 15
chg
net_data
(customer #)
..enter down to CLID prompt
CLID response is "yes"
<enter>
<enter>
ENTRY : (number for the CLID entry)
HNTN - (area code)
HLCL - (CLID you want displayed XXXXXXX)
DIDN - NO
... keep entering and you're done.

THIS EXAMPLE WILL DISPLAY THE AREA COUND AND YOUR MAIN NUMBER. I am not at work, but I am pretty sure if you want it to just display the users DN, then do not set the HLCL and make DIDN=YES


Thanks in advance!
#123193 04/05/05 06:14 PM
Joined: Mar 2005
Posts: 19
Member
Member
Offline
Joined: Mar 2005
Posts: 19
ENTRY 0
HNTN 360
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 709
DIDN YES
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN 360
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 7093001
DIDN NO
HLOC
LSC
CLASS_FMT DN


Thanks in advance!
#123194 04/05/05 06:20 PM
Joined: Mar 2005
Posts: 19
Member
Member
Offline
Joined: Mar 2005
Posts: 19
Sorry about that... I posted my print outs.. Look below and this is how you should set your tables.

ENTRY 0
HNTN 519 (Area Code)
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 555+MAIN EXT. (Your main # will show)
DIDN NO (Do Not append DN to CLID)
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN 519 (NPA)
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 555 (NXX)
DIDN YES (Your DN will be included)
HLOC
LSC
CLASS_FMT DN

You can print your tables in LD 15 and they may be flip flopped.

Then look at the TN for ext 5100 and look at key 0. The digit after the DN is your CLID table identifier.

EXAMPLE
Key 0 scr 5100 0 (This would display your Main#)

Key 0 scr 5100 1 (This would show your DN)

Hope that helps...


Thanks in advance!
#123195 04/14/05 05:41 AM
Joined: Apr 2005
Posts: 1
Member
Member
Offline
Joined: Apr 2005
Posts: 1
I am wondering if anyone knows how to associate a name with a CLID entry.

#123196 04/14/05 02:46 PM
Joined: Mar 2005
Posts: 19
Member
Member
Offline
Joined: Mar 2005
Posts: 19
If you have PRI's you could talk to your CLEC vendor to see if they can pass you name from LD 95.

Or if its on DID you are trying to name, also talk to your provider.


Thanks in advance!
#123197 04/14/05 04:21 PM
Joined: Nov 2001
Posts: 81
Member
Member
Offline
Joined: Nov 2001
Posts: 81
Thanks for the help - it worked great - as far as name goes - it is my understanding that it cannot be passed that way in US. The carrier can add name's for you to each DID in the national data base.


Moderated by  MooreTel 

Link Copied to Clipboard
Newest Topics
1A2 key system A-Lead issue.
by Rupert - 10/29/24 09:01 PM
105A MOH
by John807 - 10/29/24 03:31 PM
How to repair Samsung OS 7100 Power Supply
by NateBates - 10/28/24 07:25 PM
Office serve 7030
by Dean Badelek - 10/26/24 03:56 AM
Forum Statistics
Forums84
Topics94,422
Posts639,464
Members49,818
Most Online5,661
May 23rd, 2018
Newest Members
AndyW251, Dean Badelek, PCCsup, spoonmagician, Eddie5
49,818 Registered Users
Top Posters(30 Days)
Toner 7
R4+Z 4
pvj 3
Eddie5 2
Who's Online Now
2 members (Professor Shadow, nortelvoip), 166 guests, and 164 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0