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Let me do some checking, I've got access to a couple of techs that went to nitsuko school and they told me that was the default back door password. Hang tight I'll find out what it is.
Russ runs a local service and private tech center.
Did you try it in caps? If not give it a try, Thats what one of the techs said, The other one (who really knows his stuff) is out of town until Fri. So if the caps don't work let me know and I'll get with him when he gets back to town.
Russ runs a local service and private tech center.
<font face="Verdana, Arial" size="2">Originally posted by dtmf: Did you try it in caps? If not give it a try, Thats what one of the techs said, The other one (who really knows his stuff) is out of town until Fri. So if the caps don't work let me know and I'll get with him when he gets back to town.</font>
I think it was in caps but I was trying it from home using WinVNC to my server, then another VNC session inside of that, plus there was no local echo... so i'm not certain it was in caps but i'll give it a shot when I get to the office in the morning. Thanks
It seems that your system,s front and back passwords have been changed, The tech got back and told me that if the the default (ONYX3) doesn't work then it has been changed and the back door will not help. He wants to know if you can get in with #775312# from station 300? Also he said to try VS H Let me know what happens, if all else fails you can pull the batt. out of the CPU and default the whole system.
Russ runs a local service and private tech center.
No dice how do i use the #775312# to program? i've only programmed via the aux port... i'm assuming if i pull the batt i'll lose all ringing line prefs and what not... will i have to redefine extensions and such? or no?
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<font face="Verdana, Arial" size="2">Originally posted by dtmf: It seems that your system,s front and back passwords have been changed, The tech got back and told me that if the the default (ONYX3) doesn't work then it has been changed and the back door will not help. He wants to know if you can get in with #775312# from station 300? Also he said to try VS H Let me know what happens, if all else fails you can pull the batt. out of the CPU and default the whole system.</font>
He suggested #775312# to make sure it was a Onyx3 and not a VS, the VS you can program from port 00 but the Onyx3 and 4 must be done with PC. He also suggested that you power down the system and power it back up and try the passwords again,(forestway or forest way is the back door pass, he couldn't remember if it was CAPS or not, hasn't worked on them in four years) he said that they can be a real bear sometimes. You can find a dealer in your area and have them come out then they can get NEC to dial into it and reset the password for you, Neck works with dealers only so they won't help any one but them (sucks huh) If you pull the bat. out and default it the you will have to reprogram the system, if you are comfortable doing that then that may be the way to go. I'm sorry I couldn't be of more help
Russ runs a local service and private tech center.
<font face="Verdana, Arial" size="2">Originally posted by dtmf: He suggested #775312# to make sure it was a Onyx3 and not a VS, the VS you can program from port 00 but the Onyx3 and 4 must be done with PC. He also suggested that you power down the system and power it back up and try the passwords again,(forestway or forest way is the back door pass, he couldn't remember if it was CAPS or not, hasn't worked on them in four years) he said that they can be a real bear sometimes. You can find a dealer in your area and have them come out then they can get NEC to dial into it and reset the password for you, Neck works with dealers only so they won't help any one but them (sucks huh) If you pull the bat. out and default it the you will have to reprogram the system, if you are comfortable doing that then that may be the way to go. I'm sorry I couldn't be of more help</font>
How do I try to program from x300? I'm assuming that powering down won't lose the programming info right? Thanks for all your help.
If it's a Onyx3 or 4 you can't. If it's a VS then you can. I believe you said you have an Onyx3 so you can't program from a phone. He wanted to make sure it was Onyx3 and not a VS. You are correct,powering down will not lose any programming.
Russ runs a local service and private tech center.
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how do i use the #775312# to program? i've only programmed via the aux port... i'm assuming if i pull the batt i'll lose all ringing line prefs and what not... will i have to redefine extensions and such? or no?