atcomsystems.ca/forum Forums TDM Business Telephone Systems Mitel Telephones & Systems Wakeup Macro key on super console 1000?

Does anyone know if it is possible to do this. I can't find anything in the docs saying it can be done. I have tried it from a console with no luck. I guess the property is to lazy to push function/guestroom to do this :-)

no ideas?

System type and software level would be a good start.

LW 19 Q18.0.3

You need to have a newer style (Backlit) SC1000.
If the part nymber ends in i '-300' '-400' '-301' or '-401' you've got the proper console.
Hold down the FUNCTION key, and press one of the blank hard keys until you see the 'Program Maco' prompt on the console.
To program a macro that transfers calls to a voice mailbox
1.
Follow the first three steps in the procedure to program a macro.
2.
Dial the voice mail hunt group number.
3.
Press the [PAUSE] softkey to allow the voice mail system time to respond.
4.
Press the [TONES ON] softkey.
5.
Press * (or other key as required by the voice mail system).
6.
Press the [DEST] softkey to dial the digits displayed on the DST line when you press the macro key.
7.
Press the [RELEASE] softkey to complete the transfer and release the console from the call
8.
Select another firmkey to program or press the SAVE/EXIT softkey to leave programming mode.
Now, when a call you transferred to an unanswered extension recalls, you can press the macro key to transfer the caller to the extension's voice mailbox.

transfer to vm?
I was asking how to setup one of the macro keys to set wakeup calls. They don't want to have to dial function/guest room/Ext/Set Wakeup

Ooops. Are they aware that they can set the wakeup while the guest is on the phone, real time??

yes they are aware of that. They are telling us they used to be able to press one of these macro keys and it would ask them for the guest room. They would then press the ext then the wakeup feature. I realize this only takes two steps out of the equation but they insist that it worked pryor to us taking over service.

yes they are aware of that. They are telling us they used to be able to press one of these macro keys and it would ask them for the guest room. They would then press the ext then the wakeup feature. I realize this only takes two steps out of the equation but they insist that it worked pryor to us taking over service.

I don't see an option for guestroom functions.