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Joined: Jun 2008
Posts: 25
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Joined: Jun 2008
Posts: 25 |
I installed a CX Controller this week. I am trying to program a 5324 IP Phone to use as a sub-attendant (console). Not having any luck, any help would be appreciated.
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Joined: Aug 2006
Posts: 1,136
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I got into a CX I have out there and I do not see a device type selection for a 5324 sub attendant in form 9. If you are not seeing this then you will not be able to get normal subattendant functionality out of the set.
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Joined: Jul 2007
Posts: 51
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Joined: Jul 2007
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this is from the CX tech handbook. Note: 5304, 5312 and 5324 IP Phones require SX-200 ICP Release 4.0 UR5 or higher and 512 MB Flash or hard drive.
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Joined: Jun 2008
Posts: 25
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Posts: 25 |
I was able to program it as a sub att, I'm not able to program the keys for the room status,etc.
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Joined: Oct 2004
Posts: 1,057
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Program the 5340 with the same COS settings as a standard h/m console. From the phone itself, press 'settings', 'programmable keys' and then navigate the page to create your "Guest Room". key.
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Joined: Jun 2008
Posts: 25
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I appreciate the info but I am using a 5324 IP as a sub att.
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Joined: Oct 2004
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As far as I know, you can't put a room status key on a 5324.
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Joined: Aug 2006
Posts: 1,136
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you say you were able to program it as a subattendant. How did you do that? When you went to select the device type in form 9 did it give you an option of 5324/satt?
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Joined: Oct 2004
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FYI, As long as you have the proper s/w version, all of the controllers will support all of the same phones.
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Joined: Jun 2008
Posts: 25
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yes, it give the option for the 5324 sub att.
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