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#109730 05/09/09 05:06 PM
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I installed a CX Controller this week. I am
trying to program a 5324 IP Phone to use as a
sub-attendant (console). Not having any luck,
any help would be appreciated.

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I got into a CX I have out there and I do not see a device type selection for a 5324 sub attendant in form 9. If you are not seeing this then you will not be able to get normal subattendant functionality out of the set.

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this is from the CX tech handbook.
Note: 5304, 5312 and 5324 IP Phones require SX-200 ICP Release
4.0 UR5 or higher and 512 MB Flash or hard drive.

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I was able to program it as a sub att, I'm not able to program the keys for the room status,etc.

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Program the 5340 with the same COS settings as a standard h/m console. From the phone itself, press 'settings', 'programmable keys' and then navigate the page to create your "Guest Room". key.


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I appreciate the info but I am using a 5324 IP
as a sub att.

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As far as I know, you can't put a room status key on a 5324.


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you say you were able to program it as a subattendant. How did you do that? When you went to select the device type in form 9 did it give you an option of 5324/satt?

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FYI, As long as you have the proper s/w version, all of the controllers will support all of the same phones.


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yes, it give the option for the 5324 sub att.

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