Hold Music

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Hold Music #23636 02/05/10 03:46 PM
Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA telecom guy10 Member
telecom guy10 Member Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA	Just wondering, but if you provide your clients with music on hold with their systems, what music do you use, and what do you use as the input? Since I'm considering getting a system for my home, any recommendations for hold music would be appreciated. Thanks. Tennessee Technology Solutions, LLC \| "Business technology solutions reimagined." \| (423) 665-9995 \| www.423tech.com

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Re: Hold Music #23637 02/05/10 03:50 PM
Joined: May 2007 Posts: 1,218 MarcHaycook Member
MarcHaycook Member Joined: May 2007 Posts: 1,218	You need to use Royalty-Free music. As far as a source, feel free to send me a PM or look at my signature.

Re: Hold Music #23638 02/05/10 03:52 PM
Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA telecom guy10 Member
telecom guy10 Member Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA	Good point. Thanks for the tip! Edit: I like your samples! I have to say my favorite is "Latin Shake" Tennessee Technology Solutions, LLC \| "Business technology solutions reimagined." \| (423) 665-9995 \| www.423tech.com

Re: Hold Music #23639 02/05/10 04:10 PM
Joined: May 2007 Posts: 1,218 MarcHaycook Member
MarcHaycook Member Joined: May 2007 Posts: 1,218	I just realized my DEMO had expired on the Player. Did you get any audio when you clicked on the player?

Re: Hold Music #23640 02/05/10 04:28 PM
Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA telecom guy10 Member
telecom guy10 Member Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA	Yes there is audio, it all works fine. Tennessee Technology Solutions, LLC \| "Business technology solutions reimagined." \| (423) 665-9995 \| www.423tech.com

Re: Hold Music #23641 02/05/10 06:06 PM
Joined: Feb 2005 Posts: 12,347 Likes: 4 New York hbiss Member
hbiss Member Joined: Feb 2005 Posts: 12,347 Likes: 4 New York	Since I'm considering getting a system for my home... Actually since it's for your home you are free to use any music you wish. It doesn't have to be royalty free since there is no business or commercial use. However that doesn't mean you can't use Marc's services. He has some great on-hold music. -Hal CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.

Re: Hold Music #23642 02/05/10 06:18 PM
Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA telecom guy10 Member
telecom guy10 Member Joined: Feb 2010 Posts: 581 Likes: 6 Bradley County, Tennessee, USA	Oh! That makes it even more convenient! I have some royalty-free style music on my computer that I think would be good for holding entertainment. Thanks for the information- that saved me a lot of trouble and maybe even some cash! Tennessee Technology Solutions, LLC \| "Business technology solutions reimagined." \| (423) 665-9995 \| www.423tech.com

Re: Hold Music #23643 02/05/10 10:55 PM
Joined: May 2007 Posts: 1,218 MarcHaycook Member
MarcHaycook Member Joined: May 2007 Posts: 1,218	Actually since it's for your home you are free to use any music you wish. Good catch! I read his post, but that line didn't sink in until you made your post. :thumb:

Re: Hold Music #23644 02/06/10 08:14 AM
Joined: Mar 2005 Posts: 3 northern NJ longcall911 Member
longcall911 Member Joined: Mar 2005 Posts: 3 northern NJ	I'm a firm believer in recording your own MOH (MarcHaycook's solution looks awesome.) In this way you never have to worry about copyrights and you have full control over what your customer hears or doesn't hear. Slightly off topic- don't leave them on hold for long. Even the best MOH will upset a caller to your home or business if you abandon them. /tom/ Audience Response Systems \| NY Rangers Fan Club \| Interactive Meetings

Re: Hold Music #23645 02/06/10 09:42 AM
Joined: Feb 2005 Posts: 12,347 Likes: 4 New York hbiss Member
hbiss Member Joined: Feb 2005 Posts: 12,347 Likes: 4 New York	I'm a firm believer in recording your own MOH I assume you mean having a custom production done by a pro such as Marc, not rolling it yourself. -Hal CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.