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#179713 03/09/05 08:26 AM
Joined: Feb 2005
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I just bought a DK40i with a 4 port Flash to use at my office. Can not get the Flash to come up. Connected to the serial port and watched the boot process. The point at which it blows up is in the autoexec.bat when it tries to execute this line:
@if exist C:\RCPT\START.BAT goto nor

This is what it does:
CRC error reading drive C
Abort, Retry, Fail?

The RCPT directory is corrupt. I can cd to it but if I try to list it I get the same CRC error.

Here is a DIR of the "C drive":
COMMAND COM 28,885 09-26-1999 4:30a
AUTOEXEC BAT 2,725 06-27-2000 11:52a
DIALOGIC <DIR> 09-17-2001 1:55p
DIALOGIC <DIR> 09-17-2001 1:55p
RCPT <DIR> 09-17-2001 1:55p
ROMDOS <DIR> 09-17-2001 1:55p
SPCH <DIR> 09-17-2001 1:55p
UTIL <DIR> 09-17-2001 1:55p
AUDIO <DIR> 09-17-2001 1:55p
BOOT LOG 2,590 03-03-2005 6:38p
BRICK-C CMP 47,744 12-13-2000 9:07a
CONFIG SYS 186 05-26-2000 2:22p
START LOG 25,015 02-24-2005 3:46p
12 file(s) 107,145 bytes
2,568,192 bytes free

Ok, SSPHONE looked at two units and his do not have that directory. Would someone else be open to taking a look to see if you have a flash that has the RCPT directory. And if so can I get a copy of the directory and it's contents?

Thanks,
Robert

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#179714 03/10/05 08:10 AM
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Sounds like the compact flash card is corrupted. Try running chkdsk /f to see if that fixes the problem. If not, try reformatting the card and reinstall the software. If that doesn't do it, replace the card.


Joe
---
No trees were harmed as a result of this posting; however, many electrons were severely inconvenienced.
#179715 03/10/05 09:06 AM
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The compact flash is corrupt. Looks like the first file in the RCPT directory is bad. I can change into the directory but cannot do dir.

Where do I get the software to put back on the FLASH? I have a larger compact flash to put in it and I have the procedure for doing that. I don't mind at all defaulting the thing as we are starting over anyway.

#179716 03/10/05 01:32 PM
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Did the chkdsk and it reported the first cluster was bad. It truncated the directory. Here is what I get when I do a dir on it now
(I hope this page
formats ok):
C:\RCPT>dir /p

Volume in drive C has no label
Volume Serial Number is 1278-1405
Directory of C:\RCPT

. <DIR> 09-17-2001 1:55p
.. <DIR> 09-17-2001 1:55p
AFORMS EXE 22,155 06-27-2000 3:21p
CTRBLD EXE 23,382 09-26-1999 4:30a
SCREENS BAT 98 06-15-2000 11:14a
TOSH16 GTX 595 12-13-2000 10:29a
OPN_FUN3 SPH 1,056 12-12-2000 12:17p
21 BAT 201 12-12-2000 9:28a
CTRBLD1 P4 1,892 09-26-1999 4:30a
CTRBLD2 P4 854 09-26-1999 4:30a
22 BAT 154 09-26-1999 4:30a
ADMIN_8 A 1,022 06-29-2000 9:41a
DBCHAN DAT 4,096 02-24-2005 5:34p
DBUDT IDX 8,192 02-24-2005 5:34p
DBCOS DAT 4,096 02-24-2005 5:34p
DBUMSG IDX 4,096 02-24-2005 5:34p
DBDST DAT 1,024 02-24-2005 5:34p
DBRCSTP IDX 4,096 02-24-2005 5:34p
DBDSTLST DAT 4,096 02-24-2005 5:34p
DBNER IDX 8,192 02-24-2005 5:34p
DBLINE DAT 6,144 02-24-2005 5:34p
DBCOS IDX 4,096 02-24-2005 5:34p
DBNER DAT 20,452 02-24-2005 5:34p
DBDSTLST IDX 12,288 02-24-2005 5:34p
DBNOTIFY DAT 9,352 02-24-2005 5:34p
DBPROT DAT 4,096 02-24-2005 5:34p
DBUMDTL IDX 2,048 02-24-2005 5:34p
23 BAT 173 06-15-2000 12:31p
DBRCPT LOK 128 02-24-2005 5:34p
DBRCSTP DAT 4,096 02-24-2005 5:34p
DBDST IDX 4,096 02-24-2005 5:34p
DBSCHEDQ DAT 7,808 02-24-2005 3:52p
ÌÀòÃüÏ 0 07-16-1996 1:07a
ÌÀÿüÃÈò 4,096 07-16-1996 1:07a
ÿÀÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
ÿÿÿÿÿÿÿÿ ÿÿÿ 0 15-31-2107 19:63p
48 file(s) 168,170 bytes
2,568,192 bytes free

#179717 03/10/05 01:46 PM
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Former Moderator-Toshiba, Request an Installer
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I have been working with SSPhone on this. We looked in both Flash units we have and do not show any RCPT directory. I think yoou are dusted.


Now available Voicemail Programmer Kit to program your Toshiba Voice Mail across your network.

Toshiba Technical Support at: One Ring Telecom
#179718 03/10/05 01:49 PM
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Do the files I just posted look familiar? Maybe they live in another directory?

Can I get a copy of another 4 port flash's compact flash and try that? There must be something I can do...

#179719 03/10/05 04:11 PM
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Moderator-Toshiba
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If you're interested, I know a place that can fix it for you. Email me.

#179720 03/11/05 04:00 AM
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Voyager, you and SSPHONE not being able to find the RCPT directory on the "C" drive brings me to another question...

The Flash is a DIALOGIC VOICEBRICK or atleast a modified(software) version thereof. The unit I have is atleast a VOICEBRICK and the label on the left front of the case has been peeled off. I wonder if it is possible that it is not a Stratagy FLASH and just a straight VOICEBRICK? Is there a difference?

I am trying to understand the situation, I have a DK40i with a voicemail that was integrated into it. Previous owner indicates it was working when disconnected in Nov. 2004. I receive it and can't get the voice mail to come up and two knowledgable folks can not find the same directory on units they have checked?????

#179721 03/11/05 08:26 AM
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I've seen voicemails and other devices that look identical to the Stratagy Flash but use different software. I know Comdial makes one. See if you can find any name on it other than Dialogic or Intel.


Joe
---
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#179722 03/11/05 08:57 AM
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Well, no stickers or tags to identify it. In C:\RCPT there is a file named TOSH16.GTX. It has parameters in it but it also contains this:

// TOSHIBA.GTX 23-Nov-97
// modified for Toshiba DK16 10/2/00 JLG
// dialtone from dual tone (DT) to single tone (ST)

This is the only manufacture specific reference I can find...

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