atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems IP Office - PARTNER Version

Will the Nortel sets, both T and M series, operate on the next release of IPO or just Rel. 7 of Partner?

I guess I will throw this out there too. I am not happy with the new "busines" plan that Avaya has adapted. Its not just Avaya, but all the makers now. By going to a platform of equipment that requires licensing, you have essentially taken away the ownership of equipment from customers. They will be constantly tied to you for everything. Small companies like ourselves will no longer be able to offer Avaya products because we will never be able to meet the high quota requirements of the GOLD dealerships. This in turn will expose a lot people to pay higher prices for equipment and service. With the internet now, customers have resources at their disposal that they never had. I lost a few of my Avaya customers to open source equipment because the quotes we gave them were substantially higher than the quotes they got for say an Asterisk, and with the Asterisk they weren't going to be bombarded with future license costs. I think this is something to consider when Avaya is trying to be competitive in the market.

It would also be nice if the Partner version IPO would support more than (18) Partner Euro phones.
We have several customers out there that has maxed out their ACS and need to expand, but frown about having to replace so many of their Euro sets to do so.

Thanks,

Well, lets look at apples to apples. You are saying that you lost a deal, to an open source system, that is free. Sort of makes it hard for anyone to compete against that price model.

But with the licensing, they dont lose their licensing. Avaya doesnt make you pay a recurring fee, its a one time license....
So if i sell you a vociemail pro license, and that pc dies, i dont have to buy a new voicemail pro, just the pc it is on...that is a huge investment protection.

I agree Matt. :thumb:

What are the chances of adding a key system emulation?

So most manufacturers are going IP. Where is the competition for a traditional, reliable, phone system?
You had the market cornered with the Partner, and blew it when it was discontinued.
But now I'm super cool. I can program a system now at the bar from my IPhone

First of all I love call screening. Good addition glad you are considering it.
Thin client admin another great idea.
You also have my vote on mailboxes for groups.


Support for more legacy sets, limit of 16 too small. Have a lot of Partners at capacity or with lots of large and/or relatively new phones. The need to add T-1, SIP/PRI, or more users could motivate a customer to upgrade from a legacy switch, if he didn’t need to replace so many phones.

Would like to see the legacy Partner sets supported when upgraded to IP Office mode. Real investment protection.

I would love to see ASA, an underutilized feature on ACS; maybe because of hardware, and/or a lack of knowledge of most sales personnel.

Add Centrex transfer option to automated attendant selector options.

Add additional night service groups. Some small businesses have multiple operations.

How about the ability to login/out of hunt groups?

Thanks for asking for input!

I think you are missing my point a bit. Why would someone buy an IP Office knowing they have to buy licenses, when they can buy open source without license restrictions? Why the change from the old days when you just had to add hardware to expand?