atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems Avaya LUADS Analog Doorphone

Station Specialties,....... Hal wasn't saying to program the door phone as a hotline.
Hal was saying to program the doorphone as a doorphone in the Partner Programing. :confused:

One needs to Assign door phone 1 or 2 in program. Go to the door phone program on The ACS and assign allow signal/ring/alert to stations in the program.

Group 41 or 42

No hot line needed on an ACS. A hot line function can work but this is not they way to do it.

Sorry, 41 and 42 is the relay strike assignment to open the door.

One needs to Assign door phone 1 or 2 in program...

Thanks for your input but none of this relates to the problem. I assume that the OP is aware of how to program the the system for the doorphone since he has it working at the KSU. Certainly the fact that it works at the KSU and not at the end of the wire indicates the problem has nothing to do with programming.

-Hal

If your butt set works or a standard 2500 type set then the door phone has an slight problem. Capacitor or bad mic or both. These things sit out in the elements of weather and typically last about 10 years at best. Just my thoughts.

Also the fact that it works at the KSU and not at the end of the wire indicates the problem has nothing to do with with the doorphone either...

-Hal

I believe it is a cable problem. Will be returning tomorrow to test the cable. Will let you know how this resolves. THqnks for all the suggestions.

Al

I knew if we gave you enough time to think about it you would figure it out. :thumb:

-Hal

Had a similar problem with an external phone. Turned out the cable had a flaw in it. The flaw did not become a problem until a heavy rain when the conduit got flooded. The door phone would dial, but not one could be heard at either end. Also, the flooding eventually caused the line to short out, ringing the operators station with random false alarms.

Finally, a resolution. I returned to site and tested the cable with my Fluke. The cable is fine. It was the volume setting for the mic and the speaker that was causing the problem. The customer said that it had not worked well since the day it was installed. The voices were garbled at best, volume low. The back doorphone is installed in a three bay delivery area serviced by tractor trailers so the background noise is quite substantial. This doesn't even include the large motors, compressors, etc (it's a anticeptic dairy packing house with tons of machinery). So I adjusted the potentiometers for both the speaker and the mike and presto, problem solved! Works great and flawlessly. The mic was turned up to the max so the background noise caused the problem. The Avaya LUADS install guide talked about that. Thanks for all of your help.

Al (duh!!!) :banana: :banana: