atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems External Loud Ringer

Thanks to everyone for all their help and input. Much appreciated.

I think you will find as you increase your level of experience in your new career that "being modular" has the opposite effect you desire. When an item is modular, so any primate can move it from location to location, you will eventually get just that exact result.

If distance is a problem, the old tried and true ring generator works well. Dees makes one and so does Viking https://www.vikingelectronics.com/products/pdf/rg-10a.pdf

If there is existing paging, a ring over page solution is available. My favorite is the Bogen NR-100 and an EPS-2401 or any -24v power supply I have lying around.

Carl

I know this is probably a dumb answer - but did you check the 120V AC supply to the horns?

As I recall, the Wheelock units required a separate 120V AC supply.

Kill the power and they'll never work.


Sam

Sam
the tb593 that he is using is line powered , (no external power needed )

It was a dumb answer :-). The TeleBell 593 is line powered.

Carl

not dumb at all Carl . Sam was speaking from memory and many of the wheelock bells do require 120vac

I think I would be working on what would cause three ringers to stop working at the same time. Totally impossible for that to be a coincidence, there has to be a common denominator.

A quick check of the "defective" bells would be to connect one directly to a CO line and call it.

A quick check of the Partner extensions used for these bells is to plug a single line phone onto the port and call a CO line associated with it. That won't tell you much about the ring voltage but it will at least tell you that the ports are still programed correctly and they will ring.

Other than that it's useless for this thread to continue. It used to work and now it doesn't. Obviously something happened that you need to figure out. We can't, we are not there. As far as what bell will work and all that stuff, we are only confusing the matter. What was there USED TO WORK.

You need to sharpen your troubleshooting and diagnostic skills to a level where you are competant or contact a dealer who will handle it for you.

Thanks for the post, it's been fun but I don't see what more can be said.

-Hal

To everyone that posted, thank you. Just to update. Prior to me posting a topic here, I had done almost everything people had suggested. The bells do not work when plugged directly to the Partner. Yes Hal thats why I posted here, to see if anyone had any ideas why ALL the bells would stop working. The fact that ALL the bells were on Different cards, and they all stoped working I had already concluded that there most likly is a problem with the Partners, but just wanted a second opinion. Thanks to everyone.