atcomsystems.ca/forum Forums TDM Business Telephone Systems Avaya - Lucent Telephones & Systems ACS and VM sub menu questions

What Hal said.

thanks for the input guys. the advice to study the manual could be the answer to every question. and if so why would we need a forum. most of the things you want to know are not explained in plain english anyway. if i offended anyone by my many questions i sincerely apologize. thanks again for all your help.

No, I don't think you offended anyone. Or not me anyway.
But some of the questions you are asking is beyond what is in the user end doc's.
If you need additional help with this project I would PM someone on the board for additional help.

thanks again. i was really just trying to get clear on the capabilities before i suggested a particular VM to the customer.

YES you can have different lines have a different AA Greetings but only 4. YES you can have different lines unswered by dedicated AA after different number of rings. Yes you can have as many as 99 sub-manues and have selectors codes act differently in each AA. You can dial from sub-manue directly without dialing *8 like it was required in VS VM. YES you can have 8 different rings Patterns but choices are poor. Also you can have each line goes directly to personal mail box if there is no Answer and leave a Message or dial personal Operator assigned to that owner.