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Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
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Joined: Jun 2001
Posts: 10,949
What Hal said.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Nov 2003
Posts: 480
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Posts: 480
thanks for the input guys. the advice to study the manual could be the answer to every question. and if so why would we need a forum. most of the things you want to know are not explained in plain english anyway. if i offended anyone by my many questions i sincerely apologize. thanks again for all your help.

Joined: Jun 2001
Posts: 10,949
Moderator-Avaya
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Moderator-Avaya
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Joined: Jun 2001
Posts: 10,949
No, I don't think you offended anyone. Or not me anyway.
But some of the questions you are asking is beyond what is in the user end doc's.
If you need additional help with this project I would PM someone on the board for additional help.


Avaya SMB Authorized Business Partner. ACIS/APSS
ESI Certified Reseller/Installer
www.regal-comm.com
Joined: Nov 2003
Posts: 480
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thanks again. i was really just trying to get clear on the capabilities before i suggested a particular VM to the customer.

Joined: Feb 2007
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YES you can have different lines have a different AA Greetings but only 4. YES you can have different lines unswered by dedicated AA after different number of rings. Yes you can have as many as 99 sub-manues and have selectors codes act differently in each AA. You can dial from sub-manue directly without dialing *8 like it was required in VS VM. YES you can have 8 different rings Patterns but choices are poor. Also you can have each line goes directly to personal mail box if there is no Answer and leave a Message or dial personal Operator assigned to that owner.

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