web statisticsweb stats

Business Phone Systems

Support Service-Disabled Veterans!
Discount software from Direct Deals
Previous Thread
Next Thread
Print Thread
Rate Thread
Page 4 of 4 1 2 3 4
Joined: May 2002
Posts: 17,726
Likes: 19
Member
****
Member
****
Joined: May 2002
Posts: 17,726
Likes: 19
Dave, Hal's just trying to determine if it's the wiring or the KSU. You don't want any data leads from the KSU to the jack, period. At that point if you still have the noise eliminate the KSU by going CO feed to the jack. This will help you isolate the cause of your trouble. Length of wire increases noise, so plugging right into the KSU really isn't proving the trouble, also you are eliminating some wiring when doing that, no matter how little. DON'T redo the wires, eliminate them as a source of trouble.


Retired phone dude
Avaya IP Office Help & Support Website
IP Office Help

Avaya IP Office Help & Support Website


FAQs, documentation, videos, updates, and support for the Avaya IP Office business phone system!
Everything you need to know about installing, upgrading, and troubleshooting IP 500v2 and IPO Server Edition systems.

Joined: Feb 2006
Posts: 12
Member
Member
Offline
Joined: Feb 2006
Posts: 12
Hey, I got some excellent advice and new knowledge from you guys. I will put it to good use tomorrow and let you know how it turned out. Thanks again. Dave

Joined: Sep 2003
Posts: 568
Member
Member
Offline
Joined: Sep 2003
Posts: 568
If I am understanding Dave correctly, it sounds like he has isolated the problem to the cat5 wiring. I am willing to bet that the cat5 is run parallel to the AC somewhere, or crosses a ballast, and is picking up AC hum. Electrical contractor probably ran the phone wiring :nono: . Dave, did you follow justbill's suggestion to kill the AC and turn the breakers back on 1 at a time? What happened?


Our most valuable products are our knowledge, experience and time.
Joined: Feb 2005
Posts: 12,347
Likes: 4
Member
***
Member
***
Offline
Joined: Feb 2005
Posts: 12,347
Likes: 4
I think we may be to the point where we need to consider the wire itself. What's the story with it? Who did the wiring, did you inspect or at least see the wiring before the walls were closed, were these two runs that have a problem pulled together and are they next to each other for any distance, are they next to any Romex, is it installed in holes through the studs, metal studs or wood?

Lots of questions I know but there has to be a common denominator here someplace.

Another thought comes to mind and that is can the buzz be heard on the other end by a caller calling you? If so I would like to hear what you are talking about. A 60Hz hum from EMI is distinctly different from the "digital" noise you would get from the data pair.

-Hal


CALIFORNIA PROPOSITION 65 WARNING: Some comments made by me are known to the State of California to cause irreversible brain damage and serious mental disorders leading to confinement.
Joined: May 2002
Posts: 17,726
Likes: 19
Member
****
Member
****
Joined: May 2002
Posts: 17,726
Likes: 19
Quote
Originally posted by Dave80:

One other thing, [b]before I installed the ACS I originally install a multi-phone stand alone system and that did not have this buzz problem
. I have put back this phone and I do not her the buzz. If it is there it is very muted. [/b]
This should tell you something. That is why Hal is saying remove the data pair completely and test with a SLT or butt set. It still could be induction, or still could be the cable, you just have to start eliminating possibilities.


Retired phone dude
Page 4 of 4 1 2 3 4

Link Copied to Clipboard
Newest Topics
OfficeServ 500
by phonman123 - 11/08/24 09:08 AM
OfficeServ 7200 enable 4 digit extensions
by Robert Stuart - 11/05/24 05:42 AM
OfficeServ 7200 v4.60b software?
by Robert Stuart - 11/04/24 05:38 PM
CTX 100 Can't Connect with eManager
by stwtech - 11/04/24 04:24 PM
Forum Statistics
Forums84
Topics94,428
Posts639,501
Members49,821
Most Online5,661
May 23rd, 2018
Newest Members
FooF, brianorbrain, AndyW251, Dean Badelek, PCCsup
49,820 Registered Users
Top Posters(30 Days)
Toner 10
pvj 9
R4+Z 4
Who's Online Now
2 members (AdamAnt, Toner), 379 guests, and 71 robots.
Key: Admin, Global Mod, Mod
Contact Us | Sponsored by Atcom: One of the best VoIP Phone Canada Suppliers for your business telephone system!| Terms of Service

Sundance Communications is not affiliated with any of the above manufacturers. Sundance Phone System Forums - VOIP & Cloud Phone Help
©Copyright Sundance Communications 1998 - 2024
Powered by UBB.threads™ PHP Forum Software 8.0.0