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Joined: May 2002
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Got ya. Thanks, it's not nice to confuse old people.


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The pins on the crimps are not bent when I plug the crimp into the device. It bends the pins on the device. (Very strange)This particular device is an intercom door box. Verkada
They are gonna just use a patch cord and put it on jack up in the ceiling and that’s what I’ve been doing for these particular cameras I was just curious if anybody else has had a problem with Verkada devices
I don’t think it has anything to do with the crimps

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If you plug in an "Off The Shelf" patch cord are the pins bent as well? Have you talked to Support and see that they think the problem is?

https://www.verkada.com/contact


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Have you held one of your crimped plugs side by side with a factory plug on a patch cord and compared the pin height, spacing, shape and straightness? If you insert your plug into a keystone or other jack (not the doorbox), does it bend the pins?

I would like to see pictures of your plug as well as the inside of a damaged port that shows what's happened to the pins.

-Hal

Last edited by hbiss; 08/25/24 06:38 PM.

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