Static coming from one phone

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Static coming from one phone #646051 02/28/24 06:00 PM
Joined: Aug 2004 Posts: 1,729 Likes: 47 Calgary, AB, Canada Toner Admin
Toner Admin Joined: Aug 2004 Posts: 1,729 Likes: 47 Calgary, AB, Canada	We just had someone call in with the complaint that there was static on 1 line of their phone system. Upon further investigation it turned out the issue was 1 particular telephone causing noisy static when it wasn't in use. Apparently 2 different Bell technicians were on site for a significant amount of time and could not figure it out. I couldn't quite remember the code off the top of my head, but Feature # 86 solved the issue immediately! Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!

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Re: Static coming from one phone Toner #646053 02/28/24 06:45 PM
Joined: Oct 2006 Posts: 1,410 Likes: 6 Northeast Iowa Yoda Member
Yoda Member Joined: Oct 2006 Posts: 1,410 Likes: 6 Northeast Iowa	Ha! Static on the line. While on hook! They would have freaked out if there suddenly would have been voices. Or music.

Re: Static coming from one phone Toner #646057 02/29/24 09:49 AM
Joined: Feb 2005 Posts: 1,615 Toronto, Canada Curlycord Member
Curlycord Member Joined: Feb 2005 Posts: 1,615 Toronto, Canada	lol, I have had a number of those calls in my years. Typically if a set was allowed to use F86 in the first place then there must have been a music source attached and Background Music turned on. I would call the client and see if you get silence when on hold, then either check why the music stopped working and/or change On Hold to Tones and Background Music Off. Silence is...silent. =---()))))))))---= www.curlycord.com Toronto, Canada