|
|
|
|
Joined: Jun 2006
Posts: 512
Member
|
|
Member
Joined: Jun 2006
Posts: 512 |
Going to a new client who fired old tech co. not sure why. They brought in a non Nortel tech who claims system password is changed and that the rad is bad. I have a rad with known password and have old HP laptop with NRU
Software that i keep for a couple of large Mics systems for remote programing. I have read debug info and have never tried to reset a system password. What am i going to run into? After i confirm password and existing rad are bad
Thanks
Jacktel Ps I will add that this is my first visit and system is Mics r4 with PRI with DID in a nursing home so I can not default the system
Last edited by jacktel; 08/16/22 02:04 PM. Reason: new info
|
|
|
Nortel Phone System Service in Canada
Do you need a Nortel Phone System technician or specific Nortel parts?
Atcom to the rescue! Our telephone techs have qualified experience servicing and troubleshooting Nortel CICS, MICS, & BCM telephone systems.
Service in Canada from sea to sea.
|
|
|
|
Joined: Aug 2004
Posts: 1,706 Likes: 36
Admin
|
|
Admin
Joined: Aug 2004
Posts: 1,706 Likes: 36 |
The debug method for the pwd is your best bet. You might want to practice on a system with a known password before you try it on site!
![[Linked Image from web.atcomsystems.ca]](https://web.atcomsystems.ca/pic/atcom_logo_60px-high.png) Looking for a VoIP Phone Canada provider? Put Atcom's valuable VoIP expertise to work for your business today!
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
"What am i going to run into? After i confirm password and existing rad are bad"
Sounds like your just viewing the password with your RAD and then testing theirs.
What do you mean by "run into"?
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
How did you make out jacktel?
|
|
|
|
|
Joined: Jun 2006
Posts: 512
Member
|
|
Member
Joined: Jun 2006
Posts: 512 |
I set up a Mics back on the bench and used a known good rad. It worked out fine, Then went to site and restored password.
Thanks
|
|
|
|
|
Joined: Feb 2005
Posts: 1,615
Member
|
|
Member
Joined: Feb 2005
Posts: 1,615 |
Cool, thanks for the update.
|
|
|
|
Forums84
Topics94,428
Posts639,501
Members49,821
| |
Most Online5,661
May 23rd, 2018
|
|
|
2 members (Toner, Carl Navarro),
360
guests, and
64
robots. |
|
Key:
Admin,
Global Mod,
Mod
|
|
|
|
|
|
![[Linked Image from telcopc.ca]](https://telcopc.ca/files/pics/small-logo-sig.png){kind=logo}